Question about SanDisk Sansa E280 MP3 Player

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Wmp sometimes does not recognize, will not format, cannot recover

Had problems before and recover and format solutions found on here worked great. Now, wmp sometimes does not recognize my player (e280); when it does, does not allow me to format it (option is greyed out). Tried to recover and format but this does not work now. Tried to go into player and reset it back to factory settings and that does not work. I also made sure player is in MSC mode. I now have songs downloaded, only 2 work and cannot get them off. I just want to start all over with it.

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Try someone elses computer I had to use my friends labtop Go to my computer click on folder scroll to sansa and open the media folder and open each sub folder and delete manually then delete the folders themselfs then format a couple of times hope this works

Posted on Apr 19, 2009

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Oct 22, 2009 | SanDisk Sansa Clip MP3 Player

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My Sansa e280 is "recognized" in Windows media player but it shows no files even though it is half full. So I can't delete files from WMP! I can't seem to have any luck in either computer I use and I've...


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Jun 09, 2009 | SanDisk Sansa E280 MP3 Player

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Apr 27, 2009 | SanDisk Sansa E280 MP3 Player

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How do I delete duplicate songs from my e280 song list?


How are you supposed to download music into a sansa mp3 player.. I am a beginner so please make the instructions as simple as possible and quick!! =))

Thanks.. =))

Mar 14, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa Clip 2GB...WMP11 will recognize, but will not list in device pane in Sync mode...


Hah, figured it out! Had to roll back my version of WMP, which can simply be done by (in XP) going to Start > Control Panel > Add Remove Programs, and then click on WMP11 in the program list. Click remove, and it will ask if you want to roll back to the previous version of Windows. Click yes, and it will roll it back to the previous version of WMP11. Now, assuming you have an active internet connection, after you restart your computer, it will ask if you want to update your WMP. Click yes, and it will re-install the version you started out with, replacing drivers, .dlls, and anything you were missing before hand. Long story short, the solution was patching the holes in the program. I can now plug my Sansa Clip 2GB into the USB port, and WMP will recognize it right away (I can almost hear a small voice from inside my computer saying "would you like tea with that, mr. guy?" hah). I also found out you can have more than one media player connected at the same time! How cool is that? Great if you're trying to set up multiple players with the same playlists (promotional type stuff, business type stuff, etc.).

Aug 06, 2008 | SanDisk Sansa Clip MP3 Player

3 Answers

Sansa e280 will only charge when connected to my computer


I'v had problems with my Sansa 280r (I think)... everything was working fine for about two years and then I recently tried adding a new playlist and everything went funny.. WMP would only see it in MCS mode and not in MTP which is the wrong way around and when I sync everything appeared to work fine until I disconnected it and there was nothing on the player. So I hooked it back up, tried sysc again but it said that all the songs were already onn the device yet it was still empty when I unhooked it.

I tried everything from uninstalling it in Device Manager to reformatting it but nothing worked... Looked for drivers on San Disk but there are none.

Anyway, I had actually given up and was looking at new MP3's on the San Disk site and I noticed a link to download WMP 11... I kinda thought I had that version already but rather than even checking, I hit the download button... My sansa has been 100% ever since... I reckon I must have lost or damaged some files or components and it was affecting how WMP was interacting with the SANSA.

If your having any problems with your Sansa, these are the steps I would try.

1) Put the device iin MCS mode (Settings/USB Mode/MCS)
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6) Change your USB mode on the player to MTP
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Hope this helps... If not you someone else somewhere... Pain teaches well !!!!!

Shay Murray

Jun 25, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Computer doesn't recognize MP3 player -


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

May 23, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

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I have the sleek photo and mine bugged out. It would go to the splash screen and then go blank and just sit there. Nothing would respond. I tried reset, reboot and other things too. My pc also would not recognize the player. To make a long story short, I tried other suggestions I found on the web. They didn't work and my player would now only go to a garbled splash screen and go right to the recovery screen.


I had the new firmware, but I couldn't use it because the pc wouldn't detect the goofy player. Then I ran across a site that mentioned that Windows Media Player can cause player recognition problems. I removed both WMP (mine was 11) and WMP runtime using the add/remove programs option on the control panel. I restarted the pc and BAM! the player was now recognized. I ran the new firmware application and the player works fine now. The key for me was getting rid of WMP and the WMP runtime.

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