Am running win xp and Roxio 5.3. I can't open the make a data cd. I get a error signature box that says "excption in create instanc of creator". No misspelling. I removed the program and reinstalled still no help. I downloaded Roxio's updates and fixs but nothing works. Help... Joe
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1. Open Windows Explorer. 2. Follow this path C:\\ Program Files \\ Common Files \\ Install Shield locate the sub folders Engine and IScript. 3. Rename (Right Click and choose "Rename" both folders example: Engineold & IScriptold. 4. Close out of Windows Explorer and run setup again. 5. Apply the latest update patches from our website www.roxio.com. www.roxio.com
Generally, defragmenting your hard disk will resolve this issue. To defragment your computer:
Go to Start--> Programs --> Accessories --> System Tools --> Disk Defragmenter.
When the Disk Defragmenter window opens, choose Defragment.
If defragmentation doesn't resolve the issue, burn your project as a data file, and then burn your project as a data disc using Disc Copier or Creator Classic. To create a disc image/data file:
After clicking the Burn button, the Burn Project window opens.
You have two data burning options:
Image file - this option will save your project as an .ISO file. To burn this file you will need to use the Burn Image option in Creator's Copy section.
Folder Set - burning a folder set will create a Video_TS folder that you can burn using Creator Classic. Burning a folder set to DVD will create a fully functional DVD. Do NOT rename the Video_TS folder other wise it will not play! Simply place it in a folder that is the name of your project if you need to keep track.
mine did the same thing, i called dell , they could not fix 7 techs tried and failed. so i went to http://support.roxio.com and download creator 2009 service pack 4 (52.5mb) u have to register it first, then download . follow the instructions . mine works now.