Question about HP Pavilion a800n (PP163AA) PC Desktop

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Had new hard drive put in at Best Buy and now the computer won't turn on. The start up light comes n and the fan starts but the hard drives never boot up. Can't get their store to look at problem so I'm trying to repair it myself. Any advice on how to start up the computer to reinstall an operating system on the new drive?

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They must have put it fully factory, you need to get your cd to start up before the hard drive does so you can use windows utility on to format and partition it , you may need to go into the setup (bios) and change the boot sequence to cd/dvd rom before the hard drive and run windows setup utility to install the OS on your new harddrive

Posted on Apr 12, 2009

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