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Can not open desktop icons.

4/12/09 2:30 cdt My problem is almost the same---only mine is worse---I have a blue screen with icons--the mouse cursor has no effect on any of the icons--won't open, won't move. By going ot the menu bar at the top with the cursor, all the commands in the menu bar work--I click GO then COMPUTER (or one of the others under GO) then DESKTOP and a window opens with all of the desktop icons available and they all work. I can use any application in my Applications folder but ONLY ONE app at a time--cannot open two apps at the same time (ie., Firefox and AppleWorks word processor)--can burn a music CD ok--am not able to use items from SYSTEM PREFERENCES such as desktop, screensaver, dock, et al. All this happened out of the blue--I booted up 2 evenings ago and got the dead blue desktop. Called AppleCare (my AppleCare policy expirred 3/19/09)--they said to unplug all, wait at least 15 min, then reboot---and if didn't fix , take it to Apple Store for free diagnosis (that'll have to be tomorrow). No help. A friend sent me this web page--I REPAIRED PERMISSIONS and VERIFIED VOLUME but still no response on the desktop. Help, please......
wflawless@sbcglobal.net

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  • wflawless Apr 12, 2009

    The solution verified for me that reinstalling the system software is the only sure way of regaining control of the desktop and functional features of the iMac w/Tiger I'm still not ready for Leopard.

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  • Apple Master
  • 13,433 Answers

Hi

I would recommend to back up your important files from the machine, to a usb hard drive for example, then format and reload your Mac OS.

This page has instructions on reinstalling your mac operating system
http://www.dartmouth.edu/comp/support/library/software/os-help/reinstall-mac-osx/reinstall-osx.html

Let me know how it goes.

-Ekse

Posted on Apr 12, 2009

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The use of desktop icons has served to simplify opening and using programs in Microsoft Windows.
With a simple click of the mouse, an entire program can be opened.

Unfortunately those desktop icons can also be deleted, sometimes accidentally or sometimes by the desktop cleaning utility that runs in Windows, but there is a simple process to recover desktop icons.

Just follow these steps.

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Check the pop up.
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The use of desktop icons has served to simplify opening and using programs in Microsoft Windows.
With a simple click of the mouse, an entire program can be opened.
Unfortunately those desktop icons can also be deleted, sometimes accidentally or sometimes by the desktop cleaning utility that runs in Windows, but there is a simple process to recover desktop icons.
Just follow these steps.

Click it without a ticket.
To restore lost desktop icons, first place your mouse anywhere in a blank area on your desktop. Once you have placed your cursor in an unused area of the desktop, right click.
Check the pop up.
Once you have right-clicked your mouse in the unused area of your desktop you will receive a pop up menu or prompt.
Choose "Properties" by left clicking it with your mouse.

Grab that tab. Once you have clicked on "Properties" you will receive a dialog box.
Click on the tab labeled "Desktop."
Customize it.
Once you have clicked the "Desktop" tab choose "Customize Desktop" which will prompt another dialog box to open.
From there click on the "General" tab.
Restore order.
After you have clicked the "General" tab you will see a list of icons.
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The use of desktop icons has served to simplify opening and using programs in Microsoft Windows.
With a simple click of the mouse, an entire program can be opened.
Unfortunately those desktop icons can also be deleted, sometimes accidentally or sometimes by the desktop cleaning utility that runs in Windows, but there is a simple process to recover desktop icons.
Just follow these steps.

Click it without a ticket.
To restore lost desktop icons, first place your mouse anywhere in a blank area on your desktop. Once you have placed your cursor in an unused area of the desktop, right click.
Check the pop up.
Once you have right-clicked your mouse in the unused area of your desktop you will receive a pop up menu or prompt.
Choose "Properties" by left clicking it with your mouse.

Grab that tab. Once you have clicked on "Properties" you will receive a dialog box.
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Once you have clicked the "Desktop" tab choose "Customize Desktop" which will prompt another dialog box to open.
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The use of desktop icons has served to simplify opening and using programs in Microsoft Windows.
With a simple click of the mouse, an entire program can be opened.
Unfortunately those desktop icons can also be deleted, sometimes accidentally or sometimes by the desktop cleaning utility that runs in Windows, but there is a simple process to recover desktop icons.
Just follow these steps.

Click it without a ticket.
To restore lost desktop icons, first place your mouse anywhere in a blank area on your desktop. Once you have placed your cursor in an unused area of the desktop, right click.
Check the pop up.
Once you have right-clicked your mouse in the unused area of your desktop you will receive a pop up menu or prompt.
Choose "Properties" by left clicking it with your mouse.


Grab that tab. Once you have clicked on "Properties" you will receive a dialog box.
Click on the tab labeled "Desktop."

Customize it.
Once you have clicked the "Desktop" tab choose "Customize Desktop" which will prompt another dialog box to open.
From there click on the "General" tab.

Restore order.
After you have clicked the "General" tab you will see a list of icons.
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