Question about HP Photosmart R707 Digital Camera

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Stuck camera lense

I have an HP r707 and am having trouble with it. When I turned the camera off on the last use the lense did not retract all the way in and now when I turn the camera on, it comes on for about 5 seconds and then the camera shuts off on its own. The lense is still out. Can you help?

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Re: Stuck camera lense

I have the same problem. My camera was supplied by HP to compensate for their headoffice calls being routed to our private number all holiday weekend 2 years ago! It looks like there's made to expire after 2 years! Saw on another site that there's an unreplaceable battery somewhere inside which means the camera packs up when it dies. Bought a Fuji for Xmas

Posted on Dec 30, 2007

Re: Stuck camera lense

Hey it's me again. The "Guest" with the same problem. I talked to an HP technician yesterday and I found out the problem had to do with the internal hardware (indicated by the camera's lack of response after removing the battery, hooking it up to the AC Adapter, and preforming a power reset). And since my warranty expired, there was nothing HP could do for me but let me upgrade to a refurbished camera. They gave me a list of 4 cameras and the prices for them. I looked them all up on Amazon and all 4 of them were offered by Amazon sellers for cheaper prices. So I say no thanks to that refurbished camera. I think I'll just go buy a brand new one. Whatevs. I guess it was an okay camera for the 2 years I got to use it.

Posted on Sep 21, 2007

Re: Stuck camera lense

I'm having the same EXACT problem! I've tried resetting it, taking out the battery, keeping it on the adapter... but NOTHING seems to work. And I've only had this camera for about 2 years!! :[ I guess now, the only way to solve this problem would be to either buy a new $50 battery (I'd do this but what if a new battery didn't solve the problem... what a waste that would be) or buy a new camera.

Posted on Sep 19, 2007

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Re: Stuck camera lense

Not sure if this is the same as I had, but have you tried turning the camera off and removing the battery for a while & then start over again ?

Posted on Sep 15, 2007

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Openings the lense is the last thing you want to try. If you dropped your camera, you may have to. If you did not drop your camera, some dirt somhow got on the sides of the lense and they prevent your lense from closing or opening 100%

Try this first
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Good Luck!!!!!!!

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1- some dirt somehow got on the outside of side of the lense. So the lense could not fully retract or open out. As a result you can not take any picture. If the lense comes out even a little bit, try to pull it out NOT too hard a few times. If it does not retract, turn the camera off and push the lense in (up and down) NOT too hard for a few times. If the camera opened up 100% or retracted 100%, your camera should be back to normal. Make sure to clean the outside of the lense when fully open and keep it clean always. If this did not help, read 2.

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get the adapter plug it in,, in the camera that little hole next to the usb,,, just like u will charge the battery, then turn the camera on,, just your camera lens will be back to normal,, hope i helped ya out.

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While turning in off softely press the lense in and out a couple of times. The lense would retract. If not fully, but most of the way, push the lense a little harder in until completely retract. If you turn it on, I should work fine. The reason the lense does not retract is most likely some dust in there somewhere. If it did not help, you would have to open the lense and clean it and close the lense.

I hope it helps,

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