Question about Whirlpool Washing Machines

2 Answers

Washer will not agitate = fills and spins fine

Lid switch is functioning properly; Agitator dogs are in great shape, have installed a new timer. This problem started 3 months ago. At that time you would need to work the timer knob several times and it would work. I cleaned all the connectors at the timer and checked for loose wires. It worked for 50 -60 washes with only 5 or 6 misfires. Went through the same routine and nothing; therefore replaced the timer. NOTHING!!!

Is there a Tech manual available?

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  • rcpdreic Apr 13, 2009

    The timer is a new Sears Part Direct Timer # 3407125.







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    It is a
    Sears 90 Series washer. The problem started 2-3 months ago. 90% of the time it
    would agitate and some times not. It has intermittant issues in that time. It
    will fill, spin and refill. It would agitate after resetting and moving the
    timer. Now it does everything except agitate.Turning the timer knob several
    times and pulling and pushing the knob in and out would get the cycle started
    again. I removed the control panel and checked for loose leads and cleaned all
    the connectors at that time. Reassembled everything and it has worked well for
    50 -60 washes with only 7 -10 misfired since that time; and then the agitate
    cycle has stopped.






    I have also tried all the various agitate
    cycles on the agitate switch. None work.






    The lid switch has continuity. The switch has
    been by passed with no change. We have installed a new timer (NO CHANGE). It
    will fill, and is completely silent during the agitate mode except for either
    switches in the timer tripping or possibly a relay trying to set. At the end of
    the wash cycle it spins and rinses with no problems. Is the switch on the side
    of the motor a relay style switch? Would this fail intermittantly for a while?






    It does
    not agitate in any cycle.



    The
    spinning stops when the lid is raised; not immediately



    The dogs
    look to be in great shape. When you move the agitator back and forth they grab
    and hold even with resistance on the lower agitator. With agitator removed the
    shaft did not turn with the lid switch bypassed.






    What is
    the function of the motor switch. Does it switch to different sets of windings
    for the different agitate speeds?






  • rcpdreic Apr 13, 2009

    I have a Sears 90 Series washer. The problem started 2-3 months ago. 90% of the time it would agitate and some times not. It has intermittant issues in that time. It will fill, spin and refill. It would agitate after resetting and moving the timer. Now it does everything except agitate.Turning the timer knob several times and pulling and pushing the knob in and out would get the cycle started again. I removed the control panel and checked for loose leads and cleaned all the connectors at that time. Reassembled everything and it has worked well for 50 -60 washes with only 7 -10 misfired since that time; and then the agitate cycle has stopped.

    I have also tried all the various agitate cycles on the agitate switch. None work.

    The lid switch has continuity. The switch has been by passed with no change. We have installed a new timer (NO CHANGE). It will fill, and is completely silent during the agitate mode except for either switches in the timer tripping or possibly a relay trying to set. At the end of the wash cycle it spins and rinses with no problems. Is the switch on the side of the motor a relay style switch? Would this fail intermittantly for a while?

    It does not agitate in any cycle.
    The spinning stops when the lid is raised; not immediately
    The dogs look to be in great shape. When you move the agitator back and forth they grab and hold even with resistance on the lower agitator. With agitator removed the shaft did not turn with the lid switch bypassed.

    What is the function of the motor switch. Does it switch to different sets of windings for the different agitate speeds?

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2 Answers

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Yes, and if the solenoid has failed - the windings will never see the different voltages.

Posted on Apr 13, 2009

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  • Master
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It is critical to replace the washer's timer. One mistake will ruin the whole unit causing it not to function at all. Now with regard to your problem, I can only see an incompatibility issue with the timer. Make sure the timer that you purchased is the same as the old one. It should be the same model.

Posted on Apr 13, 2009

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Hi:

If your agitator is not moving and if you can move it both directions with your hand, then the dogs are worn out. This is an easy fix all you need to do is find the brand and model of your WM (washing Machine) and order the dogs online (or go to your nearest appliance parts shop) they look like a dog ears shape made out of a very strong "plastic". Check the link below for replacement http://www.youtube.com/watch?v=V5wIN1J70-Y

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Agitator not moving


You posted this question twice...

If this is a TOP LOADING washing machine, a no spin problem is commonly caused by either a lid switch malfunction or a broken motor coupling. The following link explains how to diagnose the problem:

http://www.fixya.com/support/r3965207-whirlpool_top_loader_no_spin_problem

Pay particular attention to the symptoms. It should be fairly easy to determine which component may be causing your problem. If you aren't sure, please post back and let me know, so I can assist you further.
NOTE: There are other problems that can cause a no spin problem, such as a worn gearcase (transmission), broken clutch or a bad timer. However, the lid switch and motor coupling are often the MOST COMMON fail items and the LEAST EXPENSIVE to repair. If you check your washer and the lid switch and motor coupling are both fine, please let me know. Now....If the washer is running (i.e., appears to be filling, draining and spinning) but the agitator just doesn't move, you may have a loose agitator bolt, a worn cam assembly or worn agitator dogs. Whirlpool agitators are a split design (two sections). The top half is known as the "auger", while the lower part is the agitator. Between these two halves is a small cam assembly which is used to drive the auger, and an agitator bolt which holds everything together. The following link explains what agitator dogs are and how to access them:

http://www.fixya.com/support/r3608577-replacing_agitator_dogs

If only the auger is loose, I would suspect the dogs or cam assembly need to be replaced. The part number for the dogs is included in the link I provided. For a little more you can purchase the entire cam assembyl which includes the dogs, the cam, the cam seal and thrust bearing.

If the entire agitator is loose, check the agitator bolt to ensure it is tight. DO NOT overtighten as this can restrict movement of the agitator or damage it. Tighten until snug.

Replacement parts (if required) can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I listed also include helpful exploded view parts diagrams to assist you in locating and properly identifying the parts you need. If you do not wish to order parts on line, use the part numbers from the Sears website and go to your nearest appliance parts retailer. The parts mentioned in this advice are commonly sold as part of their in-store inventory.

If you have any questions, please post back with a MODEL NUMBER (located on a nameplate along the wash tub rim under the lid), so that I can provide you with better assistance. I hope this helps you. NOTE: Roper is manufactured by Whirlpool so these instructions do apply.

Feb 11, 2010 | Washing Machines

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Roper washer agitator not moving


If this is a TOP LOADING washing machine, a no spin problem is commonly caused by either a lid switch malfunction or a broken motor coupling. The following link explains how to diagnose the problem:

http://www.fixya.com/support/r3965207-whirlpool_top_loader_no_spin_problem

Pay particular attention to the symptoms. It should be fairly easy to determine which component may be causing your problem. If you aren't sure, please post back and let me know, so I can assist you further.
NOTE: There are other problems that can cause a no spin problem, such as a worn gearcase (transmission), broken clutch or a bad timer. However, the lid switch and motor coupling are often the MOST COMMON fail items and the LEAST EXPENSIVE to repair. If you check your washer and the lid switch and motor coupling are both fine, please let me know. Now....If the washer is running (i.e., appears to be filling, draining and spinning) but the agitator just doesn't move, you may have a loose agitator bolt, a worn cam assembly or worn agitator dogs. Whirlpool agitators are a split design (two sections). The top half is known as the "auger", while the lower part is the agitator. Between these two halves is a small cam assembly which is used to drive the auger, and an agitator bolt which holds everything together. The following link explains what agitator dogs are and how to access them:

http://www.fixya.com/support/r3608577-replacing_agitator_dogs

If only the auger is loose, I would suspect the dogs or cam assembly need to be replaced. The part number for the dogs is included in the link I provided. For a little more you can purchase the entire cam assembyl which includes the dogs, the cam, the cam seal and thrust bearing.

If the entire agitator is loose, check the agitator bolt to ensure it is tight. DO NOT overtighten as this can restrict movement of the agitator or damage it. Tighten until snug.

Replacement parts (if required) can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I listed also include helpful exploded view parts diagrams to assist you in locating and properly identifying the parts you need. If you do not wish to order parts on line, use the part numbers from the Sears website and go to your nearest appliance parts retailer. The parts mentioned in this advice are commonly sold as part of their in-store inventory.

If you have any questions, please post back with a MODEL NUMBER (located on a nameplate along the wash tub rim under the lid), so that I can provide you with better assistance. I hope this helps you. NOTE: Roper is manufactured by Whirlpool so these instructions do apply.

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Solution, before proceeding watch your timer (does it follows its cycle?) if no replace timer, if yes, then check your lid switch replace if defective, check your belt if it broken or worn replace it, check your drive motor for functionality, and check your agitator--your agitator can become worn, strip out the spline that allows it to properly grip the shaft.

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There are several things that can cause your machine to fail to agitate. First of all, you need to ask yourself a few of these questions:

1. Does the washer fill normally, initiate agitation cycle and just the agitator is not moving? If so, the transmission and motor coupling are likely good and the agitator has probably worn out the dogs that cause it to grip properly. The agitator dogs will need to be replaced and you shouldn't need a new agitator. (rough estimate = $5.00 to $6.00).

2. Does the washer fill normally, but stops when the agitation cycle is to begin? If so, I would suspect a faulty lid switch. The lid switch will allow the washer to fill, but will not advance the timer beyond that point on some models. (rough estimate = $35.00).

3. Does the washer fill normally and makes a loud grinding noise when the agitation cycle begins? If so, I would suspect your motor coupling is bad and needs replaced. (rough estimate = $18.00 to $20.00).

4. Does the washer fail to fill at all? If so, I would suspect a bad fill valve, pressure switch remaining shut off and/or timer. (rough estimate for fill valve = $35.00, timer = abt $100.00).

These questions are not all inclusive, but these are some of the more common problems I have encountered. If you can provide me with a little more symptom elaboration, I can lead you in the right direction and get a part number and a better price for you. I will need your EXACT model number (located somewhere along the lid opening. Post back with your comments if you need my assistance. A good majority of the problems associated with Whirlpool top loaders can be easily repaired by the average consumer without assitance from a repairman. I hope this information is helpful to you.

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