Most of Acer's laptops and netbooks have an integrated
webcam, with its lens above the screen. A basic webcam program is included with
the Windows operating system on Acer laptops and netbooks, so you don't have to
download third-party tools to use your webcam.
If the webcam isn't working properly, you can use the
Windows Device Manager to troubleshoot it.
Acer also makes webcam drivers available for download on its
website if yours have been lost or become corrupted.
Step 1. Click "Start," choose "All Programs," click the
"Acer Crystal Eye webcam" folder and then click "Acer Crystal
Eye webcam." The webcam program opens.
If you see your face on the screen, your webcam is working.
Use the buttons beneath the image to take pictures or
Proceed to Next Step
if the webcam is not working.
Step 2. Click "Start" and choose "Control
Click "Hardware and Sound" in the window that
Click "Device Manager" under the "Devices and
Step 3. Expand the "Imaging devices" category in
the Device Manager's list. Right-click "USB Camera" and choose
"Enable" if the option is available in the drop-down menu.
Return to Step 1 and try the software again.
If "Enable" is not available, choose
"Properties" and read the "Device Status" field. If the
field indicates the device's drivers are not in order, or if you can't find the
"USB Camera" entry in the list, proceed to Next Step .
Download and install the camera drivers for your particular
Acer laptop or netbook model from the website acer.com
Repeat Steps 1 through 3 after installing the drivers.
rather doing a driver hunt
which can take hours
It might take some time being a freeware driver solution
note: it will find all of your outdated drivers
this is a free
will automatically search for and find the correct driver
will have to update every driver individually once you update you might be
asked whether you
to restart or make a system restore point click no to both of these then
continue updating each driver free then restart once all of the drivers have
webcams and programs require additional software, although that should be
installed with the webcam if things are right.
is does not harm to check if your Java, Flash
software are installed and up to date.
certainly check your DirectX software, since all video applications, including
webcams, use DirectX for video processing.
downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c
If you still have no webcam
Run the "Add a device"application, accessed by
clicking on the "Start" button, opening the "Control
Panel," and then double-clicking on "Add a device."
The "Add a device" window will open and Windows
will search for devices connected to your system but not installed.
Click on the webcam name that shows in the search box and
then click "Next."
Choose whether you want Windows to search for the webcam
device driver using Windows Update over the Internet, or if you'd prefer to
have the device manager search for the driver using a disc supplied by your
Most drivers can be found on the system recovery disc
included with your laptop, if you choose to add the driver from the provided disc.
Place a check in the box next to your choice and then click
"Next" to continue.
Wait while Windows searches from the driver using Windows
Update, if this was your choice.
An active Internet connection is required for Windows to
successfully do this. Allow the computer to install the driver and then reboot
the system for the webcam to become recognized by the system.
Otherwise, you can use the system recovery disc or a driver
downloaded directly from your laptop manufacturer to install the driver without
using the Windows Update search feature.
Open the CD/DVD-ROM drive and insert the system recovery
disc, or place the driver downloaded from the manufacturer in an easily
accessed file directory on your PC, such as on the desktop, or in your "My
Choose the option "Install the software automatically
(Recommended)" in the "Add a device" application, and press
"Next" to begin searching for your webcam driver.
The hardware wizard will search the system recovery disc and
install the driver automatically. Press "Finish" to close the wizard
and then reboot the computer to allow recognition of the webcam.
Choose the option "Install the software manually"
in order to browse to the driver location where you saved the driver and
install it from there.
Use the opened file manager and locate the driver.
Click the "Next" button to install the driver,
then reboot the computer to add webcam functionality.