Question about GE GTS20ICNCC / GTS20ICNWW Top Freezer Refrigerator
The drain in the freezer is clog make sure the drain from the freezer is clean all the way to the pan next to the compressor . you need to open the back wall of your freezer for that ( the inside wall) clean with buster (water pump)the drain is in the bottom middle of the freezer
Posted on Jan 02, 2010
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Posted on Jan 02, 2017
I had the same problem with a whirlpool refrigerator with freezer on top. TURN OFF & UN-PLUG IT. To access the freezer drain you must pull the refrig out from the wall and take off the bottom-back panel, it uses some (7) small nut headed screws. The drain is the white tube on the left going into the drain pan. You can push a long wire or plastic hose up the tube, however that will probably only hit something solid (ice) and blowing air may not clear it, until you let the freezer completely thaw out, which may take several days. The following may help experienced do-it-yourself nuts, it is not for the faint of heart! I took out all the freezer items and placed them in coolers to keep them frozen. Then removed the back panel in the freezer, two nut headed screws at the top center. The bottom of this panel was frozen to the bottom of the freezer compartment, so I used a hair-dryer to thaw it enough to loosen it. (Be careful: water and electricity do not mix well!) The left side of this panel has some electrical control wires attached, so the left side will not come out, just rotate the panel and lean it against the left side of the compartment. Now use the hair dryer (or pour hot water on it) to melt the ice along the bottom back of the compartment under the freezer coils. BE CAREFUL: The fins are sharp and will cut! Do not bend them. If they are all frozen up your heating element-defroster may be out. If there is only ice along the bottom, the hair-dryer or hot-water will help melt it to the point it can be removed. If the drain hole at the back-bottom-center-right is plugged with ice, poor hot water on it to speed up its melting. The hair drier will not do this very fast and you cannot chip it out without damaging the plug hole. Mine was solid ice about 2 inches into the tube and hot water finally thawed it. Then pour water through the hole to flush it out. Clean the bottom drain pan & re-assemble. Good luck.
Posted on Dec 30, 2008
SOURCE: GE Freezer Leaking
Open the freezer door, remove the bottom tray, smash the ice on the floor with your fist to remove it. Now get a glass of hot water and pour it into the trough which is at the bottom of the back wall of the freezer. Allow a few minutes for the ice to melt then remove it with an ice pick or scrrewdriver. Once the ice is out, pour more hot water into the trough. Now take a long tube ( an old washer fill hose works perfectly) and stick one end in the hole in the trough. Now fill your mouth with warm water and blow it very hard through the tube. Once the drain is clear, pour some hot water and a very little amount of bleach through the hole.
Posted on Apr 07, 2009
FIRST STEP: UNPLUG THE REFRIGERATOR. AFTER IT'S UNPLUGGED, DO THE FOLLOWING:
Remove the food from the freezer compartment and place inside the refrigerator temporarily.
Remove the bottom panel and back panel from inside the freezer compartment. You will probably notice that the bottom of the inside of the freezer is covered in ice. Use hot water (not boiling) from the tap and pour it on to the ice that is formed on the inside of the freezer compartment to melt the ice.
CAUTION: DO NOT USE A HEAT GUN TO MELT THE ICE AS IT WILL MELT THE INSIDE OF THE FREEZER COMPARTMENT. ALSO DO NOT CHOP AT THE ICE WITH A SHARP INSTRUMENT OF ANY KIND AS THIS WILL PUNCTURE AND DESTROY THE INSIDE OF THE FREEZER.
If you have a wet vac, you can remove the melted water using the wet vac. Or you can use a towel to mop up the excess water. You will still have to pour hot water onto the ice until all of the ice in the freezer is melted. Patience is key as it takes time to defrost all of this ice.
You will see a drain hole in the back of the freezer compartment that is still clogged with ice. You will need to continue to apply hot water until the ice has completely melted.
Note: When the ice in the drain breaks free, you will see all of the water disappear as it empties out.
In Whirlpool refrigerators, the water runs to a tray underneath the refrigerator. You will hear the water empty out into that tray. Then you will know that you have completely cleared the ice from the drain pipe in the freezer. To double-check this, take a small cup of warm water and dump it into the drain hole and you will see it visibly disappear and run into that tray underneath the refrigerator.
Replace the freezer panels back into the freezer compartment and plug it back in and return your freezer items back in to the freezer and you should be all set.
Posted on Oct 17, 2009
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Your evaporator coils frost up in normal use
and every eight hours or so the entire unit shuts down and the defrost heater
comes on to melt the frost. This cycle last about 20 minutes. The melted frost
drips into a drain pan and through a drain tube to the drain tray under the
freezer/refrigerator where it's evaporated by the condenser fan.
Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.
Posted on Jan 22, 2010
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