Question about Televison & Video

1 Answer

Closed caption problem with Sony Bravia KDL-46S5100

My newly purchased Sony Bravia KDL-46S5100 does not display closed caption. I put it on CC1 and tried different way (on with mute, C2-C4, Text 1-4) to no avail. Is this a manufacturer defect?

Posted by on

  • 5 more comments 
  • jyn0999 Apr 13, 2009

    My Sony Bravia KDL-46S5100 is connected directly to Dish Network receiver. Does it make the closed caption go away? Why would Sony sell a TV that would need a software upgrade? My 2 other 10 year old TVs are connected to a Dish Network receiver and a Dish cable and haves no problems with closed caption.

  • jyn0999 Apr 13, 2009

    It is connected directly to Dish Network receiver. Why would Sony sell a TV that would need a software upgrade for closed caption? My 2 other TVs are 10 years old, one is connected to a Dish receiver and the other connected to a Dish cable. Neither have problem with closed caption.

  • jyn0999 Apr 13, 2009

    OK, I will try to look for CC button on my SAT (Dish Network) remote control. I did not have any problem with CC on my old TVs until I get this new Sony Bravia.

  • jyn0999 Apr 15, 2009

    "How do you have the Dish receiver connected to the TV? Direct A/V cable, HDMI or RF out on channel 3 or 4?"

    I'm not sure what kind of cable but I see a red & white (audio & video?) and a bundle of 3 gray cables connected from the receiver to my TV.

  • jyn0999 Apr 20, 2009

    Got the answer to my own question. This particular gray Dish Network receiver is model # 381 (different from the black receiver). Use its remote control (also gray), click "menu". On the screen go to "system set up", you should see a whole list including "closed caption", click on it, then click "on" and "save". It's working perfectly.

  • May 11, 2010

    Before tossing in my solution, one more question. How do you have the Dish receiver connected to the TV? Direct A/V cable, HDMI or RF out on channel 3 or 4?

  • May 11, 2010

    Are you connected direct to the cable or through a cable box?



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 87 Answers


Posted on Apr 12, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How can I turn off CC on my SONY 52XBR. I used the Remote control settings and selected off on the cc display, but the cc never turns off. I also used the menu button on the side of the T.V to select

If Closed Captioning is being displayed even though the CC option in the TV menu is set to Off , then it is being produced by another device, such as a cable or satellite set-top box. To remove the Closed Captioning from the TV screen, it must be disabled on the device that is decoding the Closed Captioned signal.
NOTE: Some set-top boxes may automatically display Closed Captioning on the TV screen when the set-top box sound is muted. If this is the case, turn off the Mute function of the set-top box

Oct 31, 2014 | Sony Tv Xbr Bravia Kdl-52xbr5 52 Lcd Tv...

1 Answer

Cannot get closed Caption to work on TV

Long and short of have to go through the process with the cable box.

Sep 21, 2012 | Sony Bravia KDL-26S3000 Television

1 Answer

There is a big block in my TV screen covering 8 to 10 inches. I have a Sony Bravia, model KDL-40S4100, and i bought it in 2008.

if it is a black block, look in the menu under closed captions and see if it is in the text mode. if so change back to cc1 or turn off.

Aug 19, 2011 | Sony Bravia KDL-40S4100 40 in. LCD TV

1 Answer

Sony Bravia KDL-32XBR4, closed caption turned on and being displayed. We wanted to use the "display options" to make the closed caption bigger. The "this is how it will look" looks...

Go into the tv menu again,Go to"Display Options"closed captioning u pick captioning bigger for as a default,but did u push the button on the remote said Enter?Press the enter button for the defualt caption will see the left side of the tv captioning default u want.Now the if u,used the CC button.U will get the bigger bold matalic captioning u want.

Nov 24, 2010 | Sony Televison & Video

1 Answer

Cannot turn off Closed Caption

Here's the copy on CC from my manual LC-32SB23U.

1. Press CC.
This will present the Closed Caption information display.
2. Press CC while the Closed Caption information is
still on the screen.
Press repeatedly until you select the desired closed
caption service.

Audio : MONO
CC : 1/2 CC1 ------ Closed Caption information
Ratings : NONE

If a program has three services (Digital CC(ENG), CC1
and Text1), the closed caption display will toggle in this
1/3 ENG -- 2/3 CC1 --- 3/3 Text1 -- Off
The CC button keeps a record of the last service
selected in its memory.
If the last closed caption mode (e.g. 1/3ENG) you
selected is not available for the next program, or on
another channel, the closed caption service that is
available is automatically selected, and this service
appears in parentheses, e.g. “1/3(CC1)”.
Closed Caption services that appear in parentheses will
not be stored in the CC button's memory as your last
selected service. Only services that you have selected
with the CC button are stored.

If this doesn't work, the TV may need a software upgrade.
I can get you a copy of my manual LC-32SB23U for you. But, are you sure there is and "A" in the middle of your model number?

Jun 02, 2009 | Sharp LC-32SB23U 32 in. LCD TV

1 Answer

A black box sometimes appears on my tv screen. can you tell me if this is from having the closed caption butten on and why it happens?

Yes, if the closed caption mode is turned on in 'text mode' the set will display a black box even when no closed caption text is available. the normal closed caption mode is cc1. try turning closed caption to cc1 or off. tech7

Jan 04, 2009 | Televison & Video

1 Answer

Closed Caption on Sony Bravia

Try a master reset on the TV. With the TV powered on, prss and hold down the up button on the remote (there are 4 buttons grouped together for up down left and right) and while holding down the up button, press the power button on the TV. The unit should power off and then turn back on and ask you to select a language. Let me know if this helps and be sure to rate this solution. Thanks!

Nov 11, 2008 | Sony BRAVIA KDL-32S2000 32 in. LCD HDTV

1 Answer

Closed Caption

I repair alot of flat panel TVs and whenever you're dealing with a problem with OSD (on screen display) That means that the microprocessor circuit is having a problem. The microprocessor is always found on the main board of these units. So I suggest you take it to an authorized Sony repair shop to be checked out.


Nov 17, 2007 | Sony BRAVIA KDL-40V3000 Television

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

638 people viewed this question

Ask a Question

Usually answered in minutes!

Top Televison & Video Experts

The Knight
The Knight

Level 3 Expert

75311 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Cindy Wells

Level 3 Expert

5387 Answers

Are you a Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides