Question about SanDisk Sansa e260 MP3 Player

1 Answer

Does not turn on

It does not turn on when i press power when i hook it up to the computer it doesnt turn on when i unscrewed it and took out the battery it still did not work. this happened so randomley

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  • Anonymous Apr 15, 2009

    I have the same problem

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1 Answer

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  • SanDisk Expert
  • 650 Answers

Try to recover...download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Star the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa hope this works.... Please rate
if you get it to turn on and the above doesn't work follow instructions below
Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED
TO PERFORM THIS OPERATION!
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.....

Posted on Apr 21, 2009

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Posted on Jan 02, 2017

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1 Answer

SanDisk Sansa froze on song screen, wont unfreeze


Make sure the player is fully charged. 1. Connect the player to your computer. 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode, 1. Turn device OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC. Next Be sure the battery is charged 1. Leave the player connected for approximately 2 hours to charge. 2. Disconnect the player from the PC. 3. Verify if you can turn on the player. 4. Reset the player if necessary.
To reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.
If that does not do it, re-seat the battery: Then try and see if it will come on with out the battery hooked to your computer, which I see you have done but did you change modes MSC to MTP . next delete the song it keeps hanging on and re-copy it back on to the player from a different folder or re-rip it from the CD and copy it into a new folder then re-copy to the player.

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1. Push the "Power" switch downward into the "Hold" position.
2. Press and hold the "Menu" and "Record" buttons at the same time until the device resets.
3. Push the "Power" switch upward all the way to turn it back on.
OR
1. Grab a steady hold around the device.
2. Push the "Power" upward and hold it there until it powers off.
3. Power the device back on by releasing the power switch and then pushing it upward again.
OR
1. Unscrew the screws on the back of the device (or simply push the lid off if it is a model without screws.)
2. Take out the batteries from the slot and wait until the screen goes black.
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Please don't forget to rate this

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1. Remove all USB devices such as printers, mp3 players etc etc.
2. Remove the power-cable and the battery
3. Press and hold the power button for 30 seconds
4. Put the power-cable back in but not the battery and none the USB devices.
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1 Answer

Broke!


Try manually reseting the player:

press and hold the Select button while pressing the Volume Up (+) buttons simultaneously.

Also, after doing so, try connecting it to the computer, and leaving it for about 5 mins to see if you can get a charge. Then turn it on, if that works, you just need to charge your battery.

if that doesn't work, return and exchange it since you just bought it.

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I had the same problem. Here's whutcha do: You know that USB cable that came with your calculator that hooks up to your computer? You're gonna need it. First, take out one battery from your calculator. Then hold down the DEL button. Whilst holding it down, re-insert the battery. Now turn the calculator on. Hooray! It doesn't say Garbage Collecting anymore! Now it says "Waiting... Please install operating system now." Now you hook up your calculator to your computer with that cable. Go into TI CONNECT (if you don't have it, download it at TI's official website), and transfer the newest OS (also available at TI website). Now your calculator is working again. Woohoo.

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4 Answers

My mp3 wont turn on


I had the same problem. I just bought one for myself and used it for an hour while turning it off and on successfully about 5 times, and then it just stayed on. It was on for 5 hours stuck in the same position , frozen in time, until I could get home. I unscrewed the back, took the battery out, put it back in and now it seems to work normal. Hope you tried to do that. I think it will fix it. Hopefully it's not an ongoign problem. I've only had mine for one day so far.

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