Question about GE JTP85 Electric Double Oven

1 Answer

Turntable not turning

My turntable on my microwave is not turning. It turns manually but not when the microwave is running. If the turntable is not turning the microwave will not heat.

Posted by on

  • 5 more comments 
  • bwikse Nov 09, 2007

    1) Last 6 months - turntable would run with door open but heated fine.
    2) Last week - table would turn intermittently when trying to cook. If table did not turn, micro was not heating.
    3) Yesterday - Pad operates normally, sounds like it is operating, but table does not turn and micro is not heating.

  • Robert25 Dec 16, 2007

    Turntable is not turning, and not heating. Lights are working, the fan seems to be working, everything else looks as it should be working. Oven is clean.

  • Anonymous Mar 09, 2008

    The lights are turning on,time is coming down but the turntable does not rotate and is not heatig.

  • sc2428 Apr 05, 2008

    the turntable not turning and it is not heating the food or water but everything is working beside that

  • Anonymous Nov 05, 2008

    Microwave will not heatand turntable not turning

  • Anonymous Jan 22, 2009

    I have the exact same problem mentioned by these other folks - the turntable won't turn and the over will not heat.

  • Anonymous Mar 18, 2014

    Can I turn off my turntable ?



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

I fixed the problem with my microwave turntable motor without having to replace it. I removed the motor from the microwave and placed it in a small vise. Using a very small flat head screwdriver I was able to pry up the four tabs holding the casing together. You may need a slightly larger screwdriver after that to bend them back out of the way so you can remove the motor cover plate. Carefully take out all the plastic gears and note their position for re-assembly. You will find that the primary gear, at the bottom of the rest of the gears is attached to the motor magnet. It has a shaft that acts as a bushing passing through the center motor magnet. On the underside it is attached to a plastic washer. This is where it breaks. The motor magnet spins free of the gear/bushing/washer assembly. I used JB Weld epoxy to glue this assembly back together and it works like brand new. Note: On mine there were four indentations on each side of the motor magnet which corresponded to little ?bumps? on the underside of the gear on top and washer on the bottom. Place all the plastic gears back into the motor in the correct order, slide on the motor cover plate and use a small cold chisel with a round end and tap hammer to bend the tabs back into place. If this worked for you please let me know ?

Posted on Aug 21, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Microwave is not make food hot


The wave emitting part inside the microwave oven is called the magnetron. The waves emitted by the magnetron generate heat in food. When the microwave is running, turntable turns and light comes on but there is no heat it means that either the magnetron is faulty or the magnetron is not getting power. When the magnetron is not getting power parts such as the high voltage diode or capacitor must be tested or replaced. Testing and repair must be carried by a technician. Here some general troubleshooting:



Sep 05, 2011 | Whirlpool Ovens

1 Answer

Do you take the turn table out when using both the microwave and the oven (combie)

No; if you're using the microwave you need to leave the turntable in to ensure the food heats evenly.

If you use just the oven or grill you can still leave the turntable in; there's no need to remove it. But you could remove it if you wanted.

Jul 25, 2011 | Ovens

1 Answer

I have a Model MWM925BSD-B Gourmetwave. I turntable will not turn. Is there a setting for turning the turntable on and off?? How do I get it to run?? Thanks

Hello, Thank You for using FixYa. I will be helping you today.I checked my service books and only mention of turning them on or off is if has a turntable on/off button on the control.It does not mention anything about doing it in any setup or settings. The turntable motor may have failed.Hope this helps..
Thank You and please rate my answer if it was helpful..

Jun 13, 2011 | Ovens

1 Answer

Turntable not turning and microwave not working

the switches are on the left or right side or both (there may be two).locate them and theres 2 wires on the switch.jump them out.if there bad replace them as it would be a hazard issue for radiation not to.

Aug 28, 2007 | GE JKP85 Electric Double Oven

Not finding what you are looking for?
GE JTP85 Electric Double Oven Logo

226 people viewed this question

Ask a Question

Usually answered in minutes!

Top GE Ovens Experts

William Miller
William Miller

Level 3 Expert

9098 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a GE Oven Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides