Question about Maytag Neptune MDG5500AW Gas Dryer

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My Neptune dry tub does not spin. I tried to spin it by hand and it was difficult. Can I repair this myself rather than have a repair man do it?

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As you may imagine, a dryer is about the most simple household electric item there is. It is a gigantic tub that has a huge belt around it that attaches to an electric motor. The belt is rubber and subject to wear, as well as extreme heat caused by the whole process.

90% of the time its the belt, but unusually, your motor could be fried (which makes repair worthless). It's no wonder people make a living off of taking these units off the side of the road, replacing the belt for $20 and selling them on CL for $100.

You need to locate the model number and/or serial number for your unit. Also you need to open it up (which should be easy) and confirm the belt is mangled, and the motor spins fine. The belt could also just have jumped the track, and you can replace it. Replacing the belt is similar to putting a chain back on a bicycle. Usually if the belt jumps the track, it needs replacement anyway. Take the belt off/out of the way, and run the dryer to confirm the electric motor is running fine.

After that plug you model number and/or serial in google, with "replacement belt" and you should be able to find information on it.

Posted on Apr 12, 2009


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Posted on Jan 02, 2017


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I have a neptune top loading washer. Call PSEG service man out (had contract on washing machine). will not repair cost too much. Problem. end cycle spin -water will not come completly out of cloths....

Yes Elizabeth if you don't DIY the fix it's no worth having a repair service touch the machine.

I'm an knowledgeable owner and have helped many owners across 4 different forums save their $1K machine at reasonable cost. If you want to DIY I will help at this forum........ Google this ""FAV6800A/FAV9800A Outer Tub bearing replacement"" read thru the post and see if this is for you or someone that can help you DIY the work..............Good Luck dh1200s

Aug 01, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Continue to receive a "DC" code on the Maytap

I no longer post on this site no way to post a Sticky.

If you want to DIY the repair Google this phrase ""Sticky: Neptune TL Washer FAV6800AWW""" Read the post Part 1; DC or UC unbalance error codes in Spin Cycle what is causing this issue? Part 2 for the fix action.

Post your issue in the repair forum not in the Sticky. Please include your Model Number i.e. FAV6800A or FAV9800A and I will help you.

Jan 22, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Hight pitch sound at the spin circle.

The outer tub bearing is worn out but the problem is it's not repairable or replaceable. Replacement of the complete outer tub assembly is required to resolve the noise problem. The outer tub assembly costs between $400 and $500.

Remove the rear access panel and allow the washer to spin then verify the source of the noise which is likely to be the outer tub bearing right behind the drum pulley.

Apr 08, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Roars when it spin's..but it spins freely? i think its a roller,but how do i get to them ?

If your Neptune front loader washer is roaring in spin cycle you have a bad drum bearing. This repair requires a bearing and seal overhaul. The bearing comes as an assembly with the outer tub. The seal kit usually comes with tub assy. The basket shaft will need to be changed also. This is a time consuming and expensive repair, best done by expert. If washer is still spin drying clothes ok, you might be able to get by for awhile. Repair is usually not cost effective unless you are under a warranty.

Mar 02, 2010 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Maytag neptune error code lr

i think this one is the one with the clutch. if it does it b4 it spins. put it on a spin. if it doesnt spin, u need a clutch. under the unit the belt is whapped on it

Feb 12, 2010 | Maytag Neptune MAH6500A Front Load Washer

1 Answer

Water between the drum even when not on

Water between the drum is a common problem with not only front load but top load as well.
Front load washers such as the neptune have an airtight/water tight door which will hold moisture in the machine when closed. Try opening door and keep open between loads. In addition, a monthly cleaner specific for the front load machine will help this problem

May 29, 2009 | Maytag MAH6700AWW Neptune Front-Load...

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Neptune Washer Clutch/spinner failure

Take a look thru this post and see if it the SM and Sears Parts direct link will help you. I have some pic’s of the clutch and a step by step to process to remove and replace the clutch in the FAV6800AW machine. I’m an owner like you not a repair person. I’m not sure what the repair service is calling spinner bearings. I believe they are referring to the roller clutch bearing assembly. If you are not leaking water on the clutch (Tub seal issue) I would drop the clutch out inspect and go from there. Are you throwing any error codes to the console such as “dc” or “UC” in the spin cycle of the wash cycle The repair service seems to be going in the right direction did you get a $350+ quote to repair? Does the machine spin dry the clothes to hang dry/dryer ready OK? I feel you have nothing to lose if you want to try a DIY fix and I will help as much as I can. Rich

May 13, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

MLE200AYW washer does not spin

lets start with the basics, Door lock indicator coming on?? is door actually locking?? if not, i would lean toward the top board AS WELL as wax motor and door switch,.. assuming all lights are functioning correctly then head toward lower Motor control board. depending on age of machine, you would replace both motor and control board as a kit.NEPTUNE REPAIR KIT (very rarly an issue with motor) would be a possible out-of-balance swithc located around the tub(if one of them faults out then the tub will not spin either. theres 3 things i check, and when in doubt i call the maytag techline for further help troubleshooting. As long as servicer is a maytag autherized repair co. he can call as well

Mar 03, 2008 | Maytag Neptune MLE2000A Front Load Stacked...

5 Answers

My wash spins SO loudly

Had the same problem with my Neptune and is was not the bearing (there's only one). I replaced my washer with a new tub and bearing which was factory pressed in the tub (couldn't just by the bearing) after all this I found that the spinner support (which has three arms holding the tub) on the back of the tub had one of the three bolts broke and was throwing the washer out of balance and creating a loud knocking sound when it would spin. Replaced the stainless bolt and everything was fine. The repair man told me what he thought was wrong with my machine so I did the repair myself and found out after the fact that I wouldn't have had to spend all the money on the new parts if I would have just investigated the problem further.

Sep 12, 2007 | Maytag Neptune MAH5500B Front Load Washer

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