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Works fine before unplugging, stops working when plugged in again

The last time I moved my oven it took a few days before it started working again after being unplugged for a couple hours. power is fine, light, clock, etc, but none of the buttons respond when touched, and i can't cook with it. what causes this, and how do I get it to respond and work again?

1 Answer

Terry

Westinghouse Master 11,377 Answers
Posted on Feb 01, 2018

Terry

Westinghouse Master

Joined: Mar 08, 2015

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Westinghouse WST3504 User Instructions Before Calling For Service

YOU CAN OFTEN CORRECT OPERATING PROBLEMS YOURSELF

AND TRY THE SOLUTIONS LISTED FOR EACH PROBLEM
Note: If the Microwave Oven still does not work properly, please contact Service and Repair
located on Warranty page. 19

BEFORE CALLING FOR SERVICE Possible Causes
• Is the power cord plugged in?
• Is the door closed?
• Is the cooking time set?

Westinghouse WST3504 User Instructions Before Calling...

manualslib.com

Westinghouse WST3504 Manual Online...

Westinghouse WST3504 User Instructions Before Calling...

manualslib.com

Westinghouse WST3504 Manual Online...

3 Related Answers

Devabhakthuni Venkateswara Rao

225 Answers
Posted on Sep 29, 2007

SOURCE: suggestions

check the touch pad or control switches, and check the control panel circuit, check the thermal sensors. check the wiring.

William Miller

9179 Answers
Posted on Sep 01, 2008

SOURCE: Westinghouse WST3501 Microwave

Contact Westinghouse Small Kitchen Appliances at 800-245-0600 or 800-947-3745 or visit here.

Is it possible that some spray cleaner accidentally got into the controls?

Direct spraying of cleaners on the keypad and steam from the cooktop can damage the controls.

I always recommend that users spray the cleaner on a soft cloth (not on the keypad itself) then wipe the control panel off.

Also, I always recommend non-ammonia cleaners since ammonia can crack and damage plastic.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

212 Answers
Posted on Jun 21, 2009

SOURCE: dead keypad

need to check keypad ribbon tail or connection. vibration from moving unit could have made it come loose. if connection are good then replace keypad.

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Works fine before unplugging, stops working when plugged in again

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