Getting and err code 49.4c02 service error what does this mean?
4200 49 Error Troubleshooting
Power off the printer before removing the JetDirect, Hard Drive, formatter or memory modules.
Disconnect parallel and/or network cables. (power can be on)
Attempt to duplicate error using only built in test prints.
After determining if you can get errors with the built in tests continue troubleshooting.
Hopefully you will find the problem without having to go through all the steps.
If the printer has a network interface, then power off the printer, remove JetDirect, power on and test machine.
If the printer has a hard drive installed, then power off the printer, remove the hard drive, power on and test machine.
If the printer has more than one memory module installed, then power off the printer, remove the extra memory modules , power on and test machine.
If the printer had more than one memory module installed, then power off the printer, remove the memory module you left in it at the last step, install one or more of the modules you removed, power on and test machine. (if you don't have enough memory the results might be odd)
If the printer will go to a ready state, then attempt to load a firmware upgrade, do this even if the firmware version is current, you might have corrupted firmware.
If the printer will not go ready, and you have already done the steps before this, then perform a cold reset. (if a cold reset is done with a JetDirect installed it will reset all the TCP/IP settings, etc.)
1. Turn the printer power off.
2. For HP Laserjet 4200/4300 Series printers: Hold down SELECT, and then turn the printer power on.
3. Continue holding down until all 3 control-panel lights flash once and then stay on. This could take up to 10 seconds.
4. After the message SELECT LANGUAGE appears on the display, press UP ARROW or DOWN ARROW until COLD RESET is highlighted.
5. Press Checkmark, The printer then performs a cold reset and finishes its power-on sequence.
If there is another 4200 available power off swap memory modules with it, unless you've already proved the memory is working.
If there is another 4200 available power off the machine and swap the formatter cage with it, the formatter is the board that the EIO slots are on, also the parallel port is part of this board. (the formatter cage is held in by two screws, it slides straight back after the screws are removed.
If a cold reset does not help you can try an NVRAM initialization, it is not likely to help, but at this point you are getting desparate.
1. Turn the printer off.
2. Remove all installed accessories (for example, a stapler/stacker).
3. For HP Laserjet 4200/4300 Series printers: Hold down SELECT, and then turn the printer power on.
4. Continue holding down SELECT until all 3 control panel lights flash once and then remain on. This could take up to 10 seconds.
5. Press UP ARROW.
6. Press the PAUSE/RESUME button. The display should show SKIP DISK LOAD.
7 Press until NVRAM INIT is highlighted.
8 Press Checkmark The printer initializes NVRAM and then continues its power-on sequence.
Jul 23, 2010 |
HP LaserJet 4200dtn Printer