Question about Lexmark X2550 All-In-One Printer

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Lexmark z2320 printer

Black ink ran out so i changed it, now when i click print, all it does is quote and error, align cartridges and i am unsure what this means or what to even do,please help

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Please remove the cartridges from the printer. Take a dry lint free paper towel and gently wipe the contacts on the back of the cartridge (not the bottom from where ink is present). Wipe the contacts inside the printer (on cartridge carrier). Please snap the cartridges back into the cartridge carrier.

Next, try this printer self-test by following the steps given below: 1. Turn off the printer.
2. Press and hold the power button for at least 5 seconds, then release the power button.
3. The Self-Test will print. The test is not continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridge installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without the cartridge installed, run the self-test again with only a color cartridge installed. If you find that either cartridge causes the self-test to fail, please let us know.
If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

Posted on Apr 12, 2009

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Received a free Lexmark Z2320 Colour Printer when I purchased a McAfee Total Protection 2009. Have a Toshiba Notebook running Windows Vista. Followed the instructions on the Driver for the printer and then when it was supposed to do the self check, alignment phase, it spat the paper out, with nothing printed on it and I was informed to turn printer off and remove paper as there was a paper jam. There was no paper jam, printed turned itself off and I couldn't turn it back on. I Disconnected everything and connected only printer to powerpoint, it came on but when I press the on/off switch, it remains on. Totally confused. Any useful suggestions?

Posted on Jun 30, 2009

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Posted on Jan 02, 2017

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1 Answer

Lexmark pro901 stopped printing black ink


Try updating the firmware of your printer. Just go to http://bit.ly/ghfW8H to download the firmware update. Also, make sure that you're using genuine Lexmark cartridges. If not, replace the cartridge.

Jul 16, 2012 | Lexmark Pro901 All-In-One Inkjet Printer

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How to reset ink memory z2320


Here are my initial thoughts:

A. Press 'Order Ink' and continue according to manual without actually ordering ink. At the end of this process, you may have fooled your printer to think that you placed new cartridge. If this is not possible, then your ink station is not very good, they did not reset your cartridge even though it was necessary for your model.

B.
1. Turn the printer off;
2. Enter the Diagnostics Mode by holding down the GO and RETURN buttons while powering on the printer until the display reads PERFORMING SELF TEST. When ready, the display will read PRINT REGISTRATION;
3. Scroll to PRINTER SETUP and press the SELECT button;
4. Scroll to MAINTENANCE PAGE COUNT and press the SELECT button;
5. Scroll to RESET MAINTENANCE COUNT and press the SELECT button to reset the count to zero
6. Press the RETURN button to return to the Diagnostics Mode main menu, then exit Diagnostics Mode to return to normal mode.

C. Use The Printer Solution Center Option

  • Open the "Printer Solution Center" program on the computer associated with the Lexmark printer.
  • Select the "Maintenance" tab in the "Printer Solution Center."
  • Select the "Install a new printer cartridge" option.
  1. Click the "Next" buttons until the "Print the Alignment page" window appears onscreen.
  2. Select the "Print" button. If the Lexmark printer still doesn't read the refilled cartridges as having sufficient ink, repeat the process.


Resetting the Cartridge Option

  • Remove the black and color cartridges, refilled or new, from the printer.
  • Turn the printer off using the power button. Leave the printer off for about 20 seconds to allow it to power down completely.
  • Turn the printer on using the power button. The printer will go through the normal start-up process and will determine that no cartridges are installed.
  • Repeat Steps 3 and 4 five times. This process will allow the Lexmark printer to remove the usual five most recent ink cartridges from its memory and list of current ink cartridges and, as a result, accept the newly refilled ink cartridge.

You might find the following video link helpful:

May 01, 2012 | Lexmark Z2320 InkJet Printer

1 Answer

I ran out of both black and color ink. I replaced the black ink b/c I do not print in color. But I cannot complete the alignment steps without the color ink.


Lexmark printers usually require both cartridges to have ink left in them to continue printing. But try to press the Cancel button for the Alignment process (this is not recommended). Then try to print a document again to verify that you are able to continue printing without an empty color ink.
If that doesn't help, I would suggest you replace your color cartridge with a new genuine Lexmark cartridge.

Sep 12, 2011 | Lexmark X2690 All-In-One InkJet Printer

2 Answers

I have a Lexmark Z2390 inkjet printer and have just purchased new ink cartridges but do not know how to change them can you help ?


hello,here is how to replace or change ink cartridges: 1. make sure the printer is turned on. 2.lift the top cover or access door. sayurisan20_19.jpg
3.press down on the cartridge level to raise cartridge lid. sayurisan20_20.jpg
4.remove cartridge(s). sayurisan20_21.jpg
5.for new inks,remove the tape from the back and bottom of cartridge before you install it.DO NOT REMOVE NOR TOUCH THE COPPER CONTACTS OR NOZZLES ON THE CARTRIDGE. sayurisan20_23.jpg
6.insert black cartridge in the left slot and the color in the right. 7.close the lid and make sure it is closed properly. sayurisan20_24.jpg sayurisan20_25.jpg
8.close the access door. sayurisan20_26.jpg
you can align them to improve print quality by clicking on start,all programs or programs and then click on the lexmark folder,click maintenance,align cartridges,then print.

Jun 09, 2011 | Lexmark Office Equipment & Supplies

1 Answer

Brand new ink cartridge for Lexmark X3650. Error message to remove tape from cartridge. Tape has been removed. Print alignment prints in only black and same thing on cleaning process.


You can try to manually wipe the cartridge nozzles with a moistened soft cloth to clean it from dirts and clogs. You can also clean the nozzles using the Lexmark software on your computer. If you're using Windows, go to Programs/All Programs > Lexmark 3600-4600 Series folder > From the printer folder, click Maintenance > Clean Cartridges > Print. A page prints, forcing ink through the print cartridge nozzles to clean them.

May 27, 2011 | Lexmark X3650 Printer

1 Answer

My Lexmark Z2320 only printing pink.... 3/4 full black cartridge, and 1/2 full color cartridge. Why only printing pink....


If your printer is only printing one color, it is a clear sign that the printer is in need of a head cleaning, and possibly an alignment. The instructions to do so are as follows according to the Lexmark website:

  1. Load plain paper.
  2. Then do one of the following:
    - in Windows Vista, click pattlnk_852008_1527-vista-start-button.gif.
    - in Windows XP and earlier, click Start.
  3. Click All Programs or Programs, and then select the printer program folder from the list.
  4. From the printer folder, click Maintenance - Align Cartridges.
  5. Click Print.
  6. Follow the instructions on the computer screen to finish

  1. Load plain paper.
  2. Do one of the following:
    - in Windows Vista, click pattlnk_852008_1536-vista-start-button.gif.
    - un Windows XP and earlier, click Start.
  3. Click All Programs or Programs, and then select the printer program folder from the list.
  4. From the printer folder, click Maintenance - Clean Cartridges.
  5. Click Print. A page prints, forcing ink through the print cartridge nozzles to clean them.
  6. Print the document again to verify that the print quality has improved.
Complete both of these processes, and your printer should begin printing normally again.

Apr 07, 2011 | Office Equipment & Supplies

1 Answer

I have a lexmark z2320 inkjet printer the colour cartridge is empty should it still print the black is full


I'm not a computer geek at all, but I find the color cartridges always run out first. Try to change your printer settings so it will only print in black and white and so uses the black cartridge and not the color one. If the the color cartridge is empty, the page will not print correctly. It may print some of the black color only.

Mar 26, 2011 | Lexmark Z2320 InkJet Printer

2 Answers

I just installed a new color cartridge in my 8650 Lexmark printer. The ink cartridge acts as if it is empty. Printer keeps telling me to align cargridge. Worked perfectly before the new ink installed. Not...


  1. On your computer, go to "Start," "Programs," "Lexmark Series." Click "Lexmark Control Program."
  2. Step 2 Select the "Cartridges" tab. Click "Change Cartridges." The Change Cartridges screen appears, displaying the animated instructions for installing or changing cartridges. When you have finished viewing the animation, click the "Finished" button.
  3. Step 3 Remove the tape covering the print head of the new print cartridge. Insert the new print cartridge as shown in the animation.
  4. Step 4 When the "Choose Cartridges" screen appears, select the cartridge(s) you installed in your printer from the list boxes. Click the appropriate box to reset the ink levels to full. Click "OK."
  5. Step 5 The Automatic Alignment screen appears. Click "Align" to align the print cartridges for best print quality. The printer prints a page with a bi-directional alignment pattern. On the printed test page, locate the number that comes closest to forming a straight line under the bi-directional alignment pattern. Enter that number as the bi-directional alignment setting in the Alignment Cartridge dialog box. Click "OK."

Nov 25, 2009 | Lexmark All-in-One Printer with PictBridge

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