Question about SanDisk Sansa e260 MP3 Player

2 Answers

Refresh database message

SANSA E250 can't get rid of the 'refresh database message' please help.

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 626 Answers
Re: refresh database message

Run the recovery tool from the SanDisk website. Make sure you select format when prompted. You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Select format when prompted. Best of Luck.

Posted on Sep 10, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: refresh database message

Worked for me the first time. thanks for the help :)

Posted on Apr 04, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Sansa e200 shows refresh database fail

try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Aug 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database?

I feel that the problem you are having is because the firmware that is currently on the device is corrupted...i would recommend you to go to the sandisk website1.gif to get the latest firmware upgrafe for your device..the link for the firmware upgrade is below..I hope that helps...if you have any more problems please contact me....

Please rate accordingly
Thank You

Mar 31, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database message

Check out solution 4 here:

Several people have said that it didn't work for them but it has worked 100% for me. I've bought about 10 problem Sansas from Ebay and fixed them all at (least 6) with this problem.

Feb 27, 2008 | SanDisk Sansa e250 MP3 Player

6 Answers

Stuck on refresh database

Simply reset the Sansa e250 by holding the power button down for 10-15 seconds.

Jan 15, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa screen turns black after "refreshing database"

how about updating the firmware?
now we are getting somewhere
( how could someone not figure that out.... ha ha ha)

Dec 20, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 screen is stuck on refresh database

Press the "lock" button to where the Orange is showing. Then press the record button on the left side of the MP3 for a bit. Try this several times. I did it twice and it worked! M.P.

Aug 04, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

How do you refresh database?

This just means that the player is refreshing the songs on the list, it does not mean that you have to do anything.

Feb 02, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database looping

This may not work for everyone - but try inserting a TransFlash (also called Micro SD)card in the microSD slot, and power on. It may then correctly refresh its database. It worked in my case, with firmware ver11.

Aug 11, 2006 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e260 MP3 Player Logo

Related Topics:

216 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts


Level 3 Expert

93861 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides