Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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MY WD passport

It does not show all the files when it opens

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In windows explorer click on tools, folder options, view and make sure that the show hidden files and folders is selected. Let me know if this doesn't resolve the issue.

Posted on May 01, 2009

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1 Answer

My wd passport wont open the details and files ....it is there on devices and printers but wont open the files in it..my wd passport is wdbacy5000abk-01


What hapened to the drive before it stopped working, does it fell down? try to listen to drive very carefully, does it spinning ? are there any abnormal noises e.g click... or beeps ?

Feb 25, 2014 | Western Digital My Passport Essential...

1 Answer

Permission reset


Login with Administrator account on Windows (Root account on Linux) connect the WD passport, access the files / change the permissions.

Nov 14, 2013 | Western Digital Computers & Internet

1 Answer

When i connect my WD passport 1TB USB 3.0 on my television or my car, we can't read it. But it's ok on the computer. What can we do ?


what sort of computer do you have? mac is generally non-compatible with mainstream equip. does the hdd show up at all on the tv? If it does but you cant see any files, try removing the files from any folders, do you have any more info you can post?

Jan 01, 2013 | Western Digital WD My Passport Essential...

1 Answer

WD essential 1tb I cannot open the software on my laptop. A window pops up saying WD has encountered a problem & must close program, send or don't send option is all. How can I access my Passport? It...


Hi: That portable hard drive is USB 2.0 is the port on the laptop USB 2.0 can you use a memory stick to transfer files from the one lap top to the other lap top then on to the external drive.

Mar 16, 2011 | Western Digital WD My Passport Essential...

1 Answer

All my music that was on my wd are gone when i plug in my wd it doesn't show anything


Connect the WD Passport to a different computer, to see if YOUR computer is the problem.

If that does not help, any external disk-drive has two major components, inside the enclosure:
* disk-drive
* USB-to-disk-drive adapter

Open the case, and disconnect the disk-drive from the adapter, and remove the disk-drive. Connect it as a "slave" disk-drive in a desktop computer, to see if the files can be "directly" read from the disk-drive.

Oct 10, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

WD passport 320GB Can I use it as storage, not backup?


You can use it as storage if you would like. You can also delete files once they are put on the passport. When it is connected to the computer open my computer and it will be listed there. You can use it as storage by copying files into this way rather than syncing it. Syncing it could cause you to lose files.

Apr 29, 2009 | Western Digital Passport 320GB External...

1 Answer

My passport "removes" my files!


WARNING: Do not think that theyourWD Passport, using the WD Sync software, is a backup drive; it is NOT !

As per the documentation with this device:
"synchronization software is intended to synchronize the data from a
computer to the drive (WD Passport) and SHOULD NOT be used as backup
software. To use this software properly, we advise that you do not wipe or
erase the data from the internal hard drive (computer) and resynchronize, as
this will cause the data that WD Sync stored to the Passport to be deleted."

This is why you are hearing so many people saying that they are deleting the
WD Sync software, reformatting, and using the WC Passport as a true backup
drive where you can actually see the files that you are backing up, rather
than a bunch of unrecognizable sync files that likely don't have all the files that you thought you "backed up".

Jan 16, 2009 | Western Digital Passport WDXML800UE...

1 Answer

Wd passport file customizing


If you open the Computer directory and identify the drive letter for the WD Passport drive, right-click on the drive folder and select properties. The properties tool for the drive will open showing several tabs. Select the Customize tab and you will see a heading for "use this folder type as a template" with a drop down menu. Here you can select different categories for the folder and apply it to subdirectories also by checking the box below. This should give the folders more of a vista look! If you want to personalize further and add your own images to the folder icons you can also do this here. If you don't select the apply to subdirectories option you can manually apply different styles to different folders in subdirectories. If you don't like the way things have turned out you can also restore the default settings.

Hope this answers your question.

Have fun

Dec 06, 2008 | Western Digital Computers & Internet

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