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Windows XP 'writemaster' not recognised

The PC is new to me and I have been 'fiddling' so I may have cause the problem. The operating system is Windows XP service pack 3.
The writemaster dvd flashes its little green light on start up and the dvd drawer will open and close BUT the device is not recognised under 'My Computer'.
Looking in 'Device Manager' I have 'DVD/CD-ROM drives' and under that 'MagicISO Virtual DVD-ROM0000' and 'TSSTcorp CD/DVDW SH-S182D'. I gather the first is something my son installed for game playing. They both have a yellow circle beside them with an exclamation mark. I have uninstalled both and the 'DVD/CD-ROM drives' entry disappears. I then shut down the PC and started it again. Plug and play recognises new hardware and re-instates everything as it was and I am back at square one.
Any clues?

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There were more problems and I needed a solution fairly quickly. The solution I used was to wipe the hard drive, re-install windows xp and start again. A bit drastic but the problem did not re-occur.

Posted on Apr 13, 2009


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