Question about HP PSC 1610v All-in-One Printer

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HPPSC 1610 My copier will print and copy but will not Scan ... when I try to scan I get a pop-up that states: The System Cannot Find The File Specified. I put in the CD that came with the copier and I get the read out that the system has already been updated ... what to do now?

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Re: HPPSC 1610

There is a possibility the scanner driver may be corrupted. I would suggest you uninstall all all previously installed print drivers and reinstall it again.

Posted on Dec 30, 2007

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How do I scan a document to a e-mail

Here is a link to the users guide to your printer. After it opens go down to the basic scanning section. It will show you how to scan to a file. If it is a document be sure to select the .pdf file type. Also make a note of where it is going to save the file on your computer (most of the time it's My Document > My Scans) So now that you have scanned the file to your computer, open up your email and start a new email. Find where it says "attachement" and click on it. A box will pop open asking you to browse for your file. Just go to where you saved the file and click on the file and hit OK. Your document will be attached to the email.

Please don't forget to rate this solution.

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Scanner issue on the HP 1610 all in one

Hi, Let me explain you the real cause so that when ever you face this issue with any printer you will be able to fix this in quick time. The scanning needs Bi-directional communication and as you are able to print and scan from the computer software fine this shows that the software part of scanning exe file is working fine. Please try to scan from software and if this works we have to next check for full feature HP software is installed in the computer. If you are able to scan fine from HP software check for the DIGITAL IMAGING Monitor Icon it will be a green icon in the system tray in the right corner of desktop this icon must be present to enable the scan from front panel scan button. If the icon is there right click on it and exit it and then search for hpqtra08.exe file in the computer if the file is found double click on the application file to get the icon back running on the desktop. Once done try to scan again from the front panel scan button and check if the issue is resolved. If the Digital imaging monitor icon is not on the desktop system tray search for the file hpqtra08.exe in the computer and excute the application file . Even if the icon is there and you are not able to scan from the scan button we have to set the settings in the HP software In the HP director click on settings >> scan settings >> scan to button settings there click on the Destination list button this will open a small window with Two boxes 1)Available scan list 2) front panel scan to list all we have to do is to move all the programes from the available scan to list to front panel scan to list by selecting each program and click on add to move it to right. Once done do not forget to save the settings click on OK to save the settings once done try to scan from scan button this should fix the issue. The Digital imaging monitor icon or Hpqtra08.exe file should be running to enable the scan function from the scan button ... I hope this will help you in solving the all the issue in future related to scan butto not working the same steps applies to NO SCAN OPTIONS message on printer when you try to scan ..... Regards, Barret.....

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1 Answer

HP PSC 1610 - multiple lines in scans and copies, prints OK

Try a sky scan (No paper on glass and lid up) watch the scanner to see if it is smooth or a somepoint jumpy. If not smooth, you will have to open it up and 1 of two things, dirty and needs lubracation, silicone grease is best vasoline will work. OR 2 the drive belt is loose because the spring tensioner is broken or the belt is dammaged. Good luck

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