Question about Brother MFC-3220C Plain Paper Inkjet Fax

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Paper problem I received this fax/printer/copier/scanner from someone who was recycling it. They did not know if it worked or not. I did get the user's manual, but not the CD-Rom. So I downloaded the software from manufacturer's site last night. I plugged in the MFC to the computer and everything went well. Then, when I tried to set it all up, I kept getting a message that the yellow ink cartridge was empty. This morning I bought a new cartridge and replaced it. When I try to print a test page or copy anything, it keeps telling me to reload the paper again and then press start. When I reload and press start, the LED says Normal 100% 01 and then doesn't do anything else. So I try to print the test page again and come up with the same error. I try to copy something and come up with the same error. I have reloaded the paper, tried different paper, took the paper tray on and off and reloaded the paper, and on and on. Nothing fixes the problem. Brother's support people tell me to take it to an official repair shop, but when I called they tell me it's $75 just to diagnose the problem plus more for whatever they have to fix. They suggested it might be a damaged paper sensor. Is there a cheaper way to fix this? Or any other suggestions?

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SOURCE: Brother MFC 8220 has a red ligth with an error

I had the same issue, but it was a little more serious. The Black Lever, which is part of the 'Paper Tray Empty' sensor, had been twisted so hard, that the flag for the Beam-Of-Light sensor was out of position. To the left of the lever is a small black cover. I took out the screw holding it place, and inside was a small PCB with the BOL mounted to it. I moved it down, so that the 'flag' could swing back into position, pointing towards the rear of the machine. I put the PCB back, and screwed the cover back on. The lever then moved up and down with ease. Putting the full paper tray back in, and turning on the machine, the Red Light Error was no more.

Posted on Jun 02, 2010

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