Question about AB Soft Jasc Paint Shop Pro 8 for PC

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No default printer???

I have Paint Shop Pro 8. When I use Print it works fine. When I try to use Print Layout it tells me I don't have a default printer installed. I do! I have a HP Deskjet 6940 and it is the default printer. I'm running Windows XP SP 2. Have 1 gig ram, AMD Athlon 64 processor 3800+ 2.41 ghz. Thanks for any help.

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Try re-installing Paint Shop Pro V8. You will have to uninstall it first. Because that is the way I have found that it reloads the program correctly. I have just had this problem today with my copy. I hope this works for you.

Posted on Jul 21, 2010

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Hi, I got a fabulous response from Corel and it fixed my same problem! Here is what they sent me. The first step did not work alone, but may have been necessary for the second step to work properly. Good luck!
=================================================

We are working on a permanent fix for this issue. Use the following workaround to allow launching of Paint Shop Pro Photo versions X1 or X2:
Delete or rename the Paint Shop Pro Photo XI database file: ImageDB.db.
Database file locations
On Windows XP: C:\Documents and Settings\<username>\Application Data\Corel On Windows Vista: C:\Users\<username>/AppData/Roaming/Corel Here are instructions to easily delete the ImageDB.db file.
  1. On XP systems, Go to Start | Run. On Vista systems, Click on Start button and then highlight the "Start Search" field.
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You should now be able to successfully run Paint Shop Pro Photo. *NOTE: if you receive a message that the file cannot be deleted or is in use, Restart the computer, then immediately try deleting the file. It should delete fine after a restart.
If Paint Shop Pro Photo X2 still hangs or is slow responding, try the following: Do the following to delete the Paint Shop Pro Photo X2 Database files. The program will recreate the files upon next launch. First Close Paint Shop Pro Photo X2 if is it running.
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  3. Double click on the Application data folder. NOTE: The Application Data folder is a hidden folder. Make sure you have enabled viewing of Hidden files and folders to see this folder. We have included instructions* below for enabling this view.
  4. Double-click on the Corel folder.
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  6. Try running Paint Shop Pro Photo X2 again and note how it functions.

* To enable viewing hidden files and folders do the following:
  1. Go to Tools | Folder Options.
  2. Click on View tab.
  3. In the large white area marked Advanced settings, check the "Show Hidden Files and folders" radio button.
  4. Click OK to accept this setting. You should now see the Application data folder as described above.


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