Question about GE Hotpoint RVM1535 Microwave Oven

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Hello, I have a GE Hotpoint Microwave model RVM1435WK01. Some button in the control panel work while the other don't. For heating I can use buttons 1, 2, 3 and they work fine. Other button donot. If i open the door in the middle of button "2", i cannot reset it. I have to remove the electrical plug and plug it back again. Any suggestion to fix this problem will be of great help. Thanks.

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  • Anonymous May 08, 2009

    same problem some buttons dont work



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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

MicrowaveSvc
  • 9047 Answers

SOURCE: can't use the microwave

To lock or unlock the keypad, press and hold the CLEAR pad for 5 seconds. If this recurs, you may have a power line problem or trouble with your controller. If you suspect trouble and it's under warranty, don't hesitate to contatc GE via ge.com. If you don't have your mower's manual, you can download one at: http://www.geappliances.com/service_and_support/literature/

Posted on Nov 09, 2006

MicrowaveSvc
  • 9047 Answers

SOURCE: Some buttons work, some don't.

The keypad may be bad. Most often they go bad due to moisture from cleaners being sprayed directly on them or steam from the cooktop when the vent fan is not used.

They can also go bad when the unit is stored in an unheated environment where there's a lot of air temperature change (hot during the day, cold at night, etc.)

It may also be some residue on the connections where the keypad plugs into the control board. Unplugging then replugging the keypad can sometimes clean them.

In other cases, a new keypad is needed.

If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

Posted on Nov 18, 2007

MicrowaveSvc
  • 9047 Answers

SOURCE: GE Spacemaker microwave XL1400

If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

Essentially you remove the vent grille held on by screws and/or clips then you'll see a screw at the top of the control panel.

Then the control panel should either lift up and out or forward and down.

The fuse is normally near the door switches, on the floor behind the controls, or on a metal plate near the transformer or fan.

There should also be a very helpful "mini-manual" hidden inside the unit behind the control panel. It's very helpful when troubleshooting.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

The actual model number is like JVM1460. XL1400 is just a "line" and won't help in finding parts.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Mar 04, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: GE microwave (jvm1740dm1bb) - Control panel inop

That model number is not quite right. I'm going to assume it's JVM1740DMBB01.

(If that's not right, please check the tag inside the oven & reply back)

The membrane keypad is not available as a separate part, so you would have to order the control panel frame which comes with a new keypad.

In this case, you simply move your circuit board into the new frame.

The part number you need is WB07X11040 and you can find helpful exploded view diagrams and order this part here for $107.00 (compared to $164.75 from GE!)

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

Posted on Jun 02, 2009

MicrowaveSvc
  • 9047 Answers

SOURCE: microwave won't heat

Sorry my Clarification Request came out as a single blob of a paragraph.

That's not how I typed it. I never write that way!

So I've pasted it here, but as a solution.



Magnetrons generally should last about 2000 hours, but several factors can shorten that.

If it's not OVER ten years old (from the purchase date or the date on the tag inside the unit) then the magnetron is still under warranty.

From the owner's manual:

"For the second through the tenth year from the date of original purchase

"The magnetron tube, if the magnetron tube fails due to a defect in materials or workmanship. During this nine-year limited warranty, you will be responsible for any labor or in-home service costs.

"For the above limited warranty: To avoid any trip charges, you must take the microwave oven to a
General Electric Customer Care® servicer and pick it up following service. In-home service is also
available, but you must pay for the service technician’s travel costs to your home."


GE Customer Service is here, and you can verify the warranty status and find your nearest authorized servicer.

If you're sure the magnetron's bad, it's still under warranty, and you or a friend are handy, they will send you the magnetron to do it yourself. Call them at 888-239-6832.

Be persistent. You may have to speak with a supervisor.


It does sound like the magnetron overheated and the magnetron's thermostat opened until it cooled down.

An overheating magnetron can be due to:

  • operating oven without cover(s) in place
  • wrong magnetron installed in oven
  • an old or otherwise failing magnetron
  • cracked magnetron magnet
  • improper power line voltage (should be 110-125VAC)
  • foods low in moisture (popcorn & bacon, e.g. - add 1/2 cup of water in rear oven)
  • failed or inoperable cooling fan or hood vent exhaust fan
  • deteriorating foam weatherstripping seals in air ducts or on outside cover
  • blocked air vents (dust, animal nest debris, insufficient free air space behind & around oven, etc.)
  • clogged or greasy charcoal filter or grease filter
  • blocked duct in hood vent exhaust
Since yours is a counter top model, there are less of those factors to worry about.

When you hit Start to microwave, do the inside light, cooling fan, and turntable all come on?


Any unusual noises? Is it louder or quieter than usual?

We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are operating here.

You can find helpful exploded view diagrams and order parts if needed by entering your full model number from the tag on the oven here.

Let us know what you find out or decide.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jul 07, 2009

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