Question about Canon PowerShot A85 Digital Camera

1 Answer

Recorded image has horizontal lines/brown coloring

When taking picture, image is clear, but in playback horizontal lines and overall brownish color. Can no longer download to my PC or retail processors any pictures from the camera card, but can playback the pictures on the camera's LCD display.

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  • Anonymous Apr 28, 2009

    I have the same problem with the lines and colouring but I can still download. Any ideas please?

  • bjsidor01 May 10, 2009

    Yes, it certainly did. I contacted Canon who had me send it, and the contaminated memory card, to them for analysis. The camera was back to me within a week, with the ccd unit replaced at no charge. I have been on the road so I have not had the opportunity to determine if the problem with the card has been resolved, but I'll get to that shortly. I did pay postage and insurance to ship it to them, not for the return.

    Thanks for the assist.

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  • Canon Master
  • 4,738 Answers

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

For the downloading issue, please see:

http://camerarepair.blogspot.com/2009/01/how-do-i-download-photos-or-pictures.html

Posted on May 10, 2009

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