Question about SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard Drive

6 Answers

U3 2GB Cruzer Micro wont work on my vista laptop.

When i put the flash drive into the USB port it says "please insert software for U3 Cruzer Micro" When i purchased the Cruzer it said that it did not need any software. The Flash drive refuses to work without the software.Any help will do thanks.

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  • Anonymous Nov 22, 2007

    Yes, I have the same problem

  • Anonymous Nov 30, 2007

    notify me

  • Anonymous Dec 27, 2007

    have the same problem here - says i need a driver cd when i dont really need it or so Sandisk says

  • Anonymous Jan 07, 2008

    Exactly the same problem, U3 Cruzer Micro 1.0GB flash drive that won't work on my new Toshiba Laptop.

  • sukisen Jan 09, 2008

    I am using VISTA as the operating system. while plugging in my scandisk 2gb cruzer, I getting a problem like unable to find the drivers.

    Any body pls. let me know what can be done now? will it be good to re-use again or just throw away?

  • Anonymous Feb 17, 2008

    It did not work in my laptop I don't know what is the problem

  • Anonymous Mar 24, 2008

    same cruzer micro usb flash drive wont work on my laptop either ! without software that apparently it did not need ! running vista

  • jimmieanna Apr 05, 2008

    exact same problem, i have spent the last hour with dell, they don't know how to help

  • ImShaune Apr 06, 2008

    I have the same issue with my Sandisk Cruiser Micro 4gb. I've tried all the suggestions listed below. The issue seems that Vista does not even recognize my flashdrive as a flashdrive. After downloading each suggested software I get a "cannot find device" or "insert a u3 compatable device."

    My flashdrive works great on XP... Strange that its no dice, whatsoever, with vista.

  • bloderme Aug 06, 2008

    My scandisk is in the usb port but the red light does not flash on. How can I install my divice on my gateway computer?



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Dont install the link above. it erased everything i had on my flashdrive....muther i;m pissed

Posted on May 13, 2008

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Hi there, I found the solution (for all 4GB flash drives).

Initially when I plugged in my PQi 4GB flash drive with Windows Vista,
there was an error message involving " Can not find the drivers needed ... "

Simply download & install "Windows Vista Service Pack 1"
it is about 444 MB in size.
The whole process might take about 2 hours to install,
but it is worth it.
These are the links where you can find your download:

It works perfectly... good luck now...

Posted on May 03, 2008


Just give up

Posted on Apr 03, 2008

Did not include one .ddl file...said it was missing when i tried to download it from suggested file folder.

Posted on Dec 27, 2007

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Try to uninstall the U3 software from your Flash drive by going here
After uninstall it will not ask you for any software and it will not create another virtual drive.

Posted on Mar 12, 2008

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I had the same problem.' Download this:

Posted on Sep 11, 2007

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Posted on Jan 02, 2017

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Insert the Cruzer and allow your computer to acknowledge it. You will know this by going to "My Computer" and double clicking. You should see that the computer has assigned a drive letter to it. Double click that drive letter for the Cruzer. With that window left open, find were your photos are. Open the folder were the photos are located. With both windows open you can now drag the photos over to the Cruzer and drop them into the window for the Cruzer.

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Dont worry about being prompted, that is an OS option and you may of turned off by accident. When you insert the flash drive into your USB port, does th elight on the drive ligh up? If not your flash drive may of gone bad.

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1. Download this tool:

2. Format

(WARNING: After running this low level format tool,
the whole USB flash disk surface will be fully erased.
Therefore, data restoration will be impossible after using this utility!)

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Strange... Vista does seem to have a problem with everything Sandisk...

Anyway, this should be all you need:

Launchpad Installer

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Is the account that your tying to access the drive with an Administrator account? If not, Log in as Administrator and try to access the new drive. If you ARE using Administrator privileges on the vista machine, the problem lies in the U3 smart driver. Try downloading and installing the drivers for the XP SP2 os on scan disks website, If vista rejects the install package off of the scan disk website, let me know and i'll extract the drivers and build an install for them for you.

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Vista has not been out long enough for any company to state that there product is compatible. I would check there website to see if they have updated drivers that will make the sandisk usb drive compatible. This may fix the problem!

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