We've unplugged ours several times and hours later we're back to ER FF on the display. NOW WHAT????????????
Can the Fresh Food Fan and motherboard be replace by us and how expensive are they?
disappointed in the product firstname.lastname@example.org
Er and FF codes appear on digital display in frige. Where do I start to troubleshoot?Kenmore 77309 Bottom Freezer French Door Refrigerator
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Re: ER FF code
This is an error code that pertains to the evaporator motor but could also be the main board. If the evaporator motor is running, the main board will probably need to be replaced. It could be a wiring problem but it's not very likely.
If the motor is not running, some voltage checks will need to be made, at the motor and board, to determine which component has failed. These checks require a meter and can be difficult to make, even for a technician.
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Hi, here are the error codes and meanings for your Refrigerator
Error Code, All Error Codes will have an ER on the left side, followed by the error on the right: Er IF - Icemaker Fan Error - This can be caused by frostaccumulation on or around the icemaker fan. Unplug the unit for 3-4hours to allow this to melt off. If error code persists, call CustomerService. Er FF - Freezer Fan Error - This can be caused by frost accumulationon or around the freezer fan. Unplug the unit for 3-4 hours to allowthis to melt off. If error code persists, call Customer Service. For remaining error codes, try unplugging the unit for a couple ofminutes to reset the unit. If the error code persists, call CustomerService Er FS - Freezer Sensor Error Er rS - Refrigerator Sensor Error Er ds - Defrost Sensor Error Er dH - Defrost Heater Error Er CF - Cooling Motor Error Er CO - Communications Error
er ff indicates that the computer on your refrig is not sensing freezer fan operation. a guess as to your problem is that the fan is hitting on ice (the noise your hearing) and teh fan is not able to reach operation speed causing the error code. the fix would be to remove the ice from the fan area either maually or by unplugging the unit and letting it defrost for several hours. also to reset the computer you will neeed to unplug it for a few minutes then plugging it back up. hope that helps thanks Peyton
I'm no major appliance repairman. However, after reading several posts, I investigated the issue further since I received an ER FF on the front panel. I have a LFX25960SW refrigerator. I pulled the top and bottom baskets out, and was able to take the back panel out from inside. There was a solid block of ice built up around both fans and wires. I took a blow dryer and gradually melted the ice around the fans and wires. Then, as I was able, I pulled the remaining ice chunks off of the wires. I put the thing back together and it cleared the message. My wife says no more LG appliances for us. :)
I fixed it. ER FF is "Error Freezer Fan." Once the evaporator fan stops turning for more than 115 seconds, this error message will be displayed. This fridge is poorly designed and is not designed with air gaps or enough air gaps to allow air behind the back panel of the freezer where the fans and condenser coils are located thus causing ice to build up around the fan and it's ability to spin. The evaporator fan helps cirulate the cold air generated by the condenser coils.
The fix is (1) defrost your refrigerator which means you'll loose all your food if you don't have another unit to keep the food in until it's done defrosting or (2) to dismantle the entire freezer by removing all the trays and railing so that you can pull the back panel far enough to get the front end of a hair dryer over the top lip of the panel to melt the ice. My unit had ice build at the top right and left corners behind the panel. I opted for the latter and didn't have to throw any food away.
This is going to be an annual chore if I want to keep this refrigerator. We should all ban together and call for a recall.
It's not an easy task to replace the fan motor, but the motherboard is rather easy. You can buy the parts at Sears. At least they can give you a part number and you may be able to locate one online cheaper. Good Luck, Mack
Well, this may be a solution, at least in our case. While were were unpacking the refrigerator and dumping food into coolers, we also unloaded the freezer, even though it appeared to still be running.
After clearing it out, we noticed that the icemaker device in the upper left corner was all iced up, like an old freezer does without self-defrosting. We thought our machine was a self-defroster and this made us suspicious.
We unplugged the appliance and defrosted this upside-down iceberg in the freezer. After it was cleared out, we plugged it back and and lo and behold, the thermostat came on! Here it is 12 hours later and it is still running.
So, it may not be the actual cause, but I can't come up with another solution at the moment. By the way, it makes us wonder if the error code "FF" that we had stood for "freezer fan". Perhaps that iceflow interrupted the fan or its circulation, somehow? In any event, other people with this same error code (FF) might check for icing forming around the icemaker.
Hi. Error FF is your Fresh Food Fan. Otherwords, the evaporator fan motor has failed. You should replace the motor and motherboard. You may get by just replacing the motor. Sears doesn't manufacture the refrigerator. They just pay extra to have Kenmore put on it. Its the manufacturer that needs to back their equipment. If you bought it from Lowes, you can't hold Lowes responsible for the ongoing issue. They sell the same refrigerator. Anytime this model refrigerator displays an Error code, unplug it for 5 miniutes and replug it. Sometimes it was a computer misfuction. Good luck! Mack