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My Screen freezes then goes blank

When I open webcam and try to adjust size of picture my screen freezes then goes blank and I have to restart my computer manually. At first I thought this was a 'Skype' problem as when on video call I had no problem showing my video to those I am calling but when they put their web cam on usually within a minute (sometimes longer up to 15 minutes) the same symptoms. I have had a new motherboard and graphics card put in but still the problem persists. Do you think this a webcam problem even though outgoing video seems to run perfectly. I have tried uninstalling and re-installing.

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I had already done the things that your expert suggested. This morning I purchased a new web cam but the same problem occurred. I took my computer back to the shop where I had just had a new motherboard, graphics card, processor and RAM put into my computer. They managed to solve the problem as it was the problem with 'frame rates per second' that the graphics card was set at. It was on 60 but should be on 85fps. What he did was Rt Click on desktop, > properties, > settings, > advanced > monitor to change the settings. Now problem is solved.

Posted on Apr 13, 2009

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Posted on Jan 02, 2017

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The whole point of a webcam is to be able to see the person you are speaking with, and let them see you. When the image broadcasted by your camera is too dark, the person on the viewing end won't see anything but shadows and dark shapes. Learn how to brighten your webcam image so the people you chat with can see you.

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I have used Genius VideoCam Trek for 2/3 years but now have a problem that I am unsure if Webcam problem or something else. At first I thought it was a 'Skype' problem as when on video call my video was...


Hi there,

Try to completely uninstall/install again the skype and the cam driver.
try to plug it into a different USB port.
aslo do test the camera on other messenger like YM.

L:et me know, and update me for further assistance.

micro

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I log my details in and then it freezes with a blank screen - nothing !


Hi

Have you tried deleting stored cookies and temp internet files

If you are using Internet Explorer

Open Internet Explorer and click on the "Tools" menu.

In the "Tools" menu, click on "Internet Options".

The Internet Options pop-up window appears.

Under the General Tab select the "Delete Cookies" button.

Delete cookies by clicking "OK".
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Delete temporary Internet file history data by selecting "Clear History".

Restart your computer and try to log in again, this should fix your problem

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