Question about Sony DCR-HC52 Mini DV Camcorder

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Cassette stuck; LCD blinking C:32:11

The camera is telling me to add a DV cassette, but there is already one in there. But, when I open the case to eject it, the tape will not pop out. It is also blinking on the LCD screen C:32:11.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 883 Answers

SOURCE: removing dv cassettes manually

open the unit and look for a small motor that ejects the tape through a series of mechanical gears, slides and hinges. Now turn this motor by hand.

Posted on Jun 06, 2007

philipp
  • 217 Answers

SOURCE: c:32:11 message flashes, cassette eject won't work, camera doesn't work

Defective mechanism,
a stucked mechanism is
present. camcorders are
smart. it can detect error
and shut down itself for
safety. earlier models
domino the defect if
the user is not quick
enough to react when
something goes wrong with
the camera. You need
professional service to
fix it.

Posted on Nov 25, 2007

  • 6 Answers

SOURCE: cassette loading - keeps on ejecting cassette

The "remove cassette" problem on Canon DV cameras is a general fault error that can be induced by many varied problems from faulty dew sensors to jammed mechanisms. These mechanisms are small and delicate and it does not take much to stop them working. If the head drum is starting the next thing that should happen is the capstan spins which in turn drives the take-up spools when the cassette loads. Tape tension problems (other than a broken tape) would not be detected until after the capstan is running. With the battery removed and the cassette door open, CAREFULLY attempt to rotate the capstan spindle. I use a small rubber insulating sleeve stretched over a small screwdriver. If this does not solve the problem then other possibilities are that the printed ribbon cable from the cassette mechanism to the camera needs re-seating or perhaps the capstan drive motor is faulty. However, try and look for the obvious first. To investigate further by dismantling is extremely difficult and I would not recommend it unless you want to risk writing-off your camera completely. I have done this operation (successfully) as a last resort and found that re-seating the printed cable in its socket solved the problem, however, I would not recommend or suggest this decision be entered into lightly. Its a good feeling when you get it working again but sickening when you have to allocate it to the re-cycle bin. As I say, this fault indication has many causes. Getting it serviced by Canon is not an option as the cost would exceed its value so unless you can find a local repairer that's prepared to look at it, then you have very few options.

Posted on Dec 18, 2007

  • 1 Answer

SOURCE: loading tapes

I have the same problem. If I remove the battery for a few seconds, then replace the battery and wait about 5 seconds, the tape compartment closes.

Posted on May 06, 2009

  • 1 Answer

SOURCE: c:32:11 message flashes, cassette eject won't work, camera doesn't work

Just had this problem myself... called Sony. Here is what I did to fix this:

1. Turn off power
2. Open the LCD Display
3. Press "Reset" with paperclip/pen
4. Unplug ANY wires connected to the camcorder
5. Eject battery
6. Plug in DC charger
7. Power on
8. Attempt to eject tape
9. At this point, the metal tape holder comes out but refuses to open... slightly "close" the portion of the camcorder that has the button to eject the tape, and then open it fully again (you'll hear a click, this signals the device that the 'hatch' is open and to eject).
10. The metal door *should* pop out and allow you to withdraw the tape.

I've tried 4 different cassettes and about 2 seconds after hitting play, I get the error every time... my solution: Not going to try to play my tapes on the camcorder anymore... will find another player to play Hi8 MP cassettes. Unknown if able to record to tape as of yet.

Posted on Jul 16, 2009

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