Question about Apple iPod touch

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Itouch will not power off after upgrade to 2..21

I have restored and tried reset and complete memory delete but the top button no longer shuts off the display from main screen or while playing music.It was fine until iTunes asked me to upgrade to the new frimware during a sync. I can use the red bar to power down and sometimes the top button works. Should I return it to the store? Thanks.

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Hi cpatrick1717,

if you have updated and restored the firmware, as well as trying the suggested reset from apple. (To reset iPod touch, press and hold the Sleep/Wake button and the Home button at the same time until you see the Apple logo.)

And tried resetting by going to Settings>General>Reset>Reset all settings, and also tried

Settings>General>Reset>Erase all content and settings.

In order to power off, you need to hold the top button down for 6 seconds. Also, try just pressing the top button on and off. If the screen doesn't turn on and off, and you aren't experiencing any other problems, then it may be a hardware fault.

Nathan.


Posted on Apr 14, 2009

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http://europe.nokia.com/A4579163

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