I have restored and tried reset and complete memory delete but the top button no longer shuts off the display from main screen or while playing music.It was fine until iTunes asked me to upgrade to the new frimware during a sync. I can use the red bar to power down and sometimes the top button works. Should I return it to the store? Thanks.
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Re: itouch will not power off after upgrade to 2..21
if you have updated and restored the firmware, as well as trying the suggested reset from apple. (To reset iPod touch, press and hold the Sleep/Wake button and the Home button at the same time until you see the Apple logo.)
And tried resetting by going to Settings>General>Reset>Reset all settings, and also tried
Settings>General>Reset>Erase all content and settings.
In order to power off, you need to hold the top button down for 6 seconds. Also, try just pressing the top button on and off. If the screen doesn't turn on and off, and you aren't experiencing any other problems, then it may be a hardware fault.
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Hi, i stuck a pin in the reset hole, (to the right of the lock switch) and it shut it off, than all you have to do is turn it back on..
The Philips GoGear is a portable MP3 player with additional functionality such as the ability to record your voice or the radio. Some minor problems may develop in the device that keep if from working normally. The most common issues are the GoGear freezing, not powering on and memory-error messages. Troubleshoot your device to return your GoGear to normal operation.
1. Your GoGear may not respond to button presses from time to time. This is often caused by an error in the operating system and can be fixed by resetting the device. Resetting the GoGear is similar to rebooting your computer. You will not lose any of the data uploaded to the device. To reset the GoGear, press the "Reset" button located on the left of the device. The screen will go blank for a few seconds and then turn back on.
If the GoGear freezes after uploading a file to the device or if one song or sound file freezes the device each time you play it, the file is likely corrupt and needs to be removed from the GoGear. Connect the GoGear to a computer and delete the file from the device.
GoGear Does Not Power On Problems with powering up the GoGear are often the result of an exhausted battery. If you cannot power on the GoGear, charge the battery with the supplied charger.
In some instances there is an error with the device that is keeping it from powering on. Unlike the errors that freeze the device, errors that keep it from powering on cannot be cleared by pressing the "Reset" button. The errors need to be fixed by using the "Firmware Manager." The Firmware Manager is a computer program that restores your device to their factory conditions. You will be able to use your device again after restoring it to factory conditions, but you will lose all of the data on your GoGear.
To use the Firmware Manager, open the installation CD supplied with your GoGear and follow the onscreen instructions to install the Firmware Manager on your computer. Plug the GoGear into the computer and check that your computer is connected to the Internet. Open "Firmware Manager" on your computer. You will be prompted to "Restore" the firmware or "Update" the firmware. Since you need to restore your device to working order, select the "Restore Firmware" option. Updating the firmware will not delete the files or errors that are causing the GoGear to malfunction.
Once the process is complete and your GoGear can power on again, consider updating the firmware. Updates give your device extra functionality and repair errors in the device.
Memory Full The GoGear allows you to make voice or FM radio recordings and saves the recordings to the internal memory. The internal memory is limited and the GoGear may show the message "Memory Full" when trying to save recordings. When you receive this message, plug the device into the computer and delete any extraneous files or files you no longer want to keep on your device. This will free up memory so you can save more recordings or place additional music files on the GoGear.
It could be a product defect. But I'd suggest shutting it down and if that doesn't work, hard-reseting your itouch before trying to return it. If you want to try this: -Hold the top button until it shuts down. or -Hold both of the top and Home button. or -Restore through iTunes. :)
if problem persists then you have upgrade the firmware ...
you can upgrade firmware if you just have the normal data cable.. first you need to download the nokia software updater from the nokia site given below is the site:
after downloading just run the program and then it will guide you to upgrade the firmware you need to have the internet connection and remember one more thing you must not remove the battery or turn off the phone or pc while the updation process is going on, if you do so it will permanently damage your cell phone .. first backup all your data and then proceed to upgrade the firmware ..
OR: formatting is best for ur mobile momery card bcoz when you delete something that is not erased thoroughly. it can be experienced by using tuneup utilities in computers. so formatting is necessary, so use these steps *#7370# for reset settings *#7780# for soft formatting if you want complete format turn off phone,charge fully. then press green button, * button, no. 3 button, lastly I/O(power)button simultaneously. your phone will be formatted in 3 mins approx. Enter Default lock code is 12345. Regards
1.Make sure your charger is plugged in to your computer, but not your iTouch.
2.Shut off your iTouch(if charged wait and then shut down)If you can't
shut it down.Hold down Sleep/wake button and Home button for about 10
seconds and it will shut down.
3.Hold the home button for 10 seconds, then plug your charger in while still holding it.
4.Keep holding it until a recovery screen comes up(the same screen when you buy one)
5.Open up iTunes, (should open itself) and then click Restore ipod.
Wait around 20Minutes and it should work.
Then it should be done.
(It deletes all your applications, but still works.)
While your itouch is connected to your computer, and itunes is open, press and hold the sleep/off button (the one on the top of the itouch) until the slider comes up on the screen. Slide the slider to turn off the itouch. Now, press and hold the home button (the one right below the screen) and at the same time, press the off/sleep button again. Hold both until you see your itunes page bring up a "restore" feature. Unfortunately, when restoring, you will lose all data (songs, etc..) Hopefully, you have this data in itunes and can easily download it back onto your itouch. This is the only thing that works. Sucks that you lose everything, but at least your itouch will once again work....
plug in your iPod touch then close itune and hold the power and home button until the logo (apple) appears the let go of the power button but keep holding onto the home button until an itune sign appear then push restore on you itunes...........
i had the same problem. this is all the steps needed, calling apple isnt necessary.
first: press down on the top power button and on the menu button
second: keep pressing, eventually the screen to turn it off will pop out. ignore it and keep pressing.
third: the itouch will turn off completely but dont stop pressing
fourth: the apple sign will come out. you may now release.
fifth: now you should be able to connect to itunes that will restore your ipod.
if you do not know your passcode then make sure it is plugged in 2 the cp and make sure the itouch is on the screen where it says enter passcode. then you hold the power and home button at the same time until the itouch completely turns off and then you keep on holding both buttons until the apple logo again. and after that appears, you let go of the power button but you keep holding the home button until the itouch says its connected to itunes. and then you are allowed to access it on itunes. then you need to restore it and it will restore ur hole ipod and there will not be a passcode anymore