Question about Acer Aspire 5610-4648 Notebook

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Cam I have laptop Acer Aspier 3690. I have a problem with my cam. Cam model Bison. It seems to be installed properly but it doesn't show any image. The only thing is shows is gray screen. I tried to unistall and install the cam again and the only view from my cam is gray screen.

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  • june_girl88 Apr 12, 2009

    Green light is on. I tried it on Skype and Msn and I still see gray screen. I have latest drivers and program.

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  • 75 Answers

Is the green light on next to the camera??
try a diffrent program such as yahoo msg or msn msger and see if it displays with that try going to acer's website and downloading the latest version of the program and driver

Posted on Apr 12, 2009

  • David Grassel
    David Grassel Apr 12, 2009

    has it ever worked properly??

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if simply you need the drivers to re-install it then simply go to http://global-download.acer.com/image/ico_download.png if you need more then that, them please give more info next time :)

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Reboot your computer for the changes to take effect.

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Which driver are you using? There are two different ones. The Bison and the Suyin. Make sure you have the right driver. Probably the Bison. Uninstall the cam from the device manager, download the Bison driver for your model and install the driver and wait for the "found new hardware wizard" to install the cam. Then reboot and see if it fixes the problem. Good luck and let me know if this helps. http://www.acerpanam.com/flex/acer/bin/acer.html#app=2766&9e7c-selectedIndex=0&3386-selectedIndex=2&bca4-selectedIndex=1&bf37-selectedIndex=1&4f90-selectedIndex=1

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~~Jasta~~

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if you upgraded to vista it's a different driver, you need to find out if you have a bison or logitech http://support.acer-euro.com/drivers/notebook/as_3690.html

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