Hi,
The problem is caused due to user profile corruption . Generally caused by a worm called Sasser. Following are the steps to resolve the problem.If the following steps donnot work then the only solution would be an operating system reinstall .
To resolve this problem, follow these steps:
Insert the Windows XP disk in the CD drive or DVD drive on the computer. Press and hold down the SHIFT key as you insert the disk to prevent the Windows XP installation from automatically starting.
Click Start, click Run, type the following command, and then click OK:
expand CD drive:\i386\ntdsapi.dl_ %SystemRoot%\windows\system32\ntdsapi.dllNotes
Make sure that there is a character space between "ntdsapi.dl_" and "%SystemRoot%."
CD drive represents the drive letter of the CD drive or DVD drive that contains the Windows XP disk. For example, if the letter of the CD drive or DVD drive is E, type the following, and then click OK:
expand E:\i386\ntdsapi.dl_ %SystemRoot%\windows\system32\ntdsapi.dll
Click Start, click Run, type cmd, and then click OK.
At the command prompt, type the following command, and then press ENTER:
xcopy c:\windows\servicepackfiles\i386\ntdsapi.dll c:\windows\system32
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