Everytime I try and print I get the following error:
More than one ink tanks of the following color is installed. Black (8).
I am on my second set of inks and I am using the correct inks and they are all more than half full. I have tried removing the print head and don't know what else to do.
I'm not very good with technology either!
Comments:
Sep 25, 2007
- I had a suggestion that it was an ink cartridge error so I have changed the cartridge and seems to be working fine. Thank you
-   This printer has a slot for 2 black ink cartridges, plus 3 color. I repeatedly get the error message that 2 black cartridges are installed and so it won't print. Well, duh. It's designed to hold 2 black. When I take one of the black out, I get the error message that a cartridge is missing. AAARRRGGGHH!
-   sierranomad
Mar 27, 2009
-   Same problem here. It thinks there are 2 black cartridges but there aren't. You have to constantly remove and reinsert the color tanks and then eventually it prints. Then stops again on the next print command. I too am disappointed in Canon. -   Larryh520
Mar 11, 2009
-   Purcahsed the Canon as I was sick of epson. Now I ahve this silly problem :( With it seems no fix :(
-   Guest
Dec 27, 2007
-   Exactly the same problem. The printer is useless and I am very dissapointed with Canon.-   bubico
Nov 11, 2007
-   My Canon iP4200 consistently tells me that there are two magenta cartridges installed and refuses to print. Occasionally opening and closing the lid a few times gets it to print a page or two but then it stops again.
I've had the problem with other colours from time to time.
The message seems to be saying that you have two black cartridges installed and therefore one of the colors is missing. Is that possible?
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Solution #4
posted on Sep 22, 2007
Guest
Rank: Apprentice
Rating: 0%, 0 votes
This is not possible because the Black (8) catridge is of a different size from other catridges. It is physically IMPOSSIBLE to install a wrong catridge for that slot.
I'm so disappointed with Cannon. It seems to be that it isn't an isolated case!
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