Question about Canon PIXMA iP4200 InkJet Photo Printer

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Ink cartridge Everytime I try and print I get the following error: More than one ink tanks of the following color is installed. Black (8). I am on my second set of inks and I am using the correct inks and they are all more than half full. I have tried removing the print head and don't know what else to do. I'm not very good with technology either!

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Re: Ink cartridge - Canon PIXMA iP4200 InkJet Photo Printer Printers & Copiers

I clean the chip of ink tank then OK

Posted on Oct 02, 2007

Re: Ink cartridge

This is not possible because the Black (8) catridge is of a different size from other catridges. It is physically IMPOSSIBLE to install a wrong catridge for that slot. I'm so disappointed with Cannon. It seems to be that it isn't an isolated case!

Posted on Sep 22, 2007

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Re: Ink cartridge

Throw it away and buy an epson

Posted on Oct 18, 2007

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Re: Ink cartridge

The message seems to be saying that you have two black cartridges installed and therefore one of the colors is missing. Is that possible?

Posted on Sep 10, 2007

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Getting error U043 "The following ink tank cannot be recognized. I have the correct tank. Pixma 520 ...tank # 5 PGBK


The little chips on the front of the cartridge create a trouble for people trying to refill the cartridge, as of right now, there is no way to easily reset the chips. If you refill them, they still register as empty, and therefore don't work.

If the following tips doesn’t help, you can try to install the original new ink cartridge following the instructions in the user manual. This can solve the problem.
Note :
Be sure to install the ink tanks in the correct order indicated by the label on the Print Head Holder. The machine will not print if an ink tank is installed in the incorrect position.
For information on the compatible ink tanks, refer to the back cover of the Quick Start Guide.
Tips before Replacing Ink Tanks : Important:
- To maintain optimal printing quality, we recommend the use of specified Canon brand ink tanks.
Refilling ink is not recommended.

- Once you remove an ink tank, replace it immediately. Do not leave the machine with ink tanks removed.
- Replace empty tanks with new ones. Inserting partially used ink tanks may cause the nozzles to clog. Furthermore, with such tanks, the machine will not be able to inform you when to replace the tanks properly.
- Once an ink tank has been installed, do not remove it from the machine and leave it out in the open. This will cause the ink tank to dry out, and the machine may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use.
- Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified.
Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may be necessary to maintain the machine's performance. When an ink tank is out of ink, replace it immediately with a new one.

After replacing ink tank;
Turn off the machine, and unplug the power cord of the machine from the power supply. After five minutes or more, plug the power cord of the machine back in, and then turn on the machine.

If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you.
All the best.

Mar 25, 2010 | Canon PIXMA MP520 InkJet Printer

1 Answer

Error code U071 , more than one ink tank of te following color is installed, is the message on the screen. This is not the case as each cartridge is different and correctly installed?

Hi there,

Error U071 : More than one ink tank of the following color is installed. U071.
Action : Confirm that the ink tanks are installed in the appropriate positions.
The machine will not print if the wrong type of ink tank is used, or if it is installed in the incorrect position.
Be sure to install the ink tanks in the correct order. The proper arrangement from the left is Black (CLI-8BK), Black (PGI-5BK), Yellow (CLI-8Y), Magenta (CLI-8M), Cyan (CLI-8C).

Hope this hepls.

Nov 28, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Check ink U071 cyan

Are you using genuine ink cartridges? If not, then perhaps there is no microchip on your ink cartridge. You can take the old chip off your used cartridge and put it on this cartridge and see if this solves your problem.

Dec 16, 2008 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Canon PIXMA MP530 printer repeatedly getting LCD Error Message: "CHECK INK U071 5Bk". I have removed, reinstalled, reseated the 5Bk and all other ink tanks multiple times. Usually when this...

I have Canon M560 printer installed 8 months ago. I replaced the CLI 221 Magenta and CLI221 Cyan ink cartridges, won't work and got this message Error 1411. Tried repeatedly to reinstall the ink cartridges and still have this message coming back. Any solution you could offer? I would appreciate it. Thank you.

Nov 06, 2008 | Printers & Copiers

1 Answer

CanonPIXMA iP90 Color Ink Tank installation problem

yeah it sounds like a cartridge sensors are stuck or broken. i would say to replace the whole print unit. It will need a service support dealer to fit this part unless you can buy it and fir it yourself.

part number: QM2-2020-020

hope this helps

Oct 20, 2008 | Canon PIXMA iP90 Mobile Printer

6 Answers

Error message "More than one ink tank installed...etc

I scraped the terminals in the printer gently with a screwdriver cleaned them nicely problem seems to be fixed

Apr 16, 2008 | Canon PIXMA MP530 All-In-One InkJet...

3 Answers

Canon IP5200 printer - "duplicate ink tanks"

Hi i have Ip 5200 but the pawer lamp and yelow lamp are blink

Mar 26, 2008 | Canon PIXMA IP5200 InkJet Photo Printer

4 Answers

Inaccurate error message

According to Canon's website:

Details Print Friendly Version Issue: ERROR LCD: More than one ink tank of the following color is installed U071
Solution: Replace defective ink tank (MP500 / MP800)

Replacing An Ink Tank Use the following procedure to replace empty ink tanks or when an ink tank error appears.
  1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.).


  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)


    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Press the ink tank's tab (1), then remove it from the slot (2).


  5. Unpack the ink tank and pull the orange tape off completely in the direction of the arrow and remove the film.


    Note: Tear the orange tape carefully along the dotted line. If the orange tape remains, printing problems may occur.


    <4> Tape is completely removed.

    <5> Tape remains. Remove the orange protective cap located on the bottom of the ink tank by twisting as shown in the diagram.

    Caution: Do not touch the ink tank contact <6>. Doing so may cause printing problems. Do not squeeze the side of ink tanks as this may cause the ink to leak out. Do not reattach the protective cap once you have removed it.

  6. Insert ink tanks into the print head.

    Note: Press the mark <PUSH> on the ink tank firmly until you hear a click.


  7. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.


    <7> The ink tanks are installed properly.

    <8> The ink tanks are not installed properly.

    Note: Click for Ink Tank Lamp indications.

  8. Close the inner cover and the scanning unit (printer cover).

    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

    ote: The next printing begins, the print head cleaning will begin automatically.

Ink Tank Lamp indications
You can check the status of each ink tank according to the way its lamp flashes.
  • On: The printer is ready to print.
  • Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
  • Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
  • Off: An error has occurred and the printer is not ready to print.

Aug 14, 2007 | Canon Pixma MP500 All-In-One InkJet...

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