Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Kenmore refrig not making ice and top shelf area in refrig not cold

My Kenmore side to side refrigerator (model number 363-956552) ice maker is not making ice. I can get water out of the dispenser. The top shelf area in the refrigerator is not getting cold though the lower areas are. Any suggestions would be appreciated.

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  • 4 more comments 
  • Anonymous Nov 19, 2007

    I'm getting water but not ice. I have waited more the 3 days still nothing.

  • Anonymous Dec 05, 2007

    I am getting water out of dispenser and the temperature is ok, I am not getting ice.

  • Julie lee Dec 11, 2007

    Ice maker tube keeps freezing up and not making ice. All lines are clean, and water is coming out of water dispenser

  • Anonymous Dec 17, 2007

    not getting water to the ice maker.

  • Anonymous Mar 13, 2014

    new refrig. just want to know if ice maker is on should the switch be in or out \?

  • Anonymous Mar 27, 2014

    water is working but not making ice.

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  • 77 Answers

If you are having tempurature issues make sure the fan in the freezer is operating. it should be on when the compresor is running. this may explain both warm fridge and no ice.

Posted on Sep 26, 2007

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