Question about Creative Labs Zen Nano Plus MP3 Player

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Zen nano plus mp3 player 1gb

Some one please try and help me...My sister gave me this Zen Nano plus mp3 player, 1gb, as a gift not too long ago. It was working really good, i had no problems with it, for the first couple of weeks, but now it wont even come on...The CREATIVE welcom screen is just there, it wont go off, and it wont let me listen to my music. I have to take the battery out just to get the CREATIVE screen gone. I have no clue as to how to work this because its my first mp3 player, so if someone could PLEASE help me figure out the problem...id really appreciate it:) Thank you

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I`ve had the same problem twice, it seems the player erases the whole firmware when this happens. You can fix this by plugging it to your computer in recovery mode, this will allow you to reinstall firmware.(Search google for zen nano plus recovery mode to find instructions.)

Posted on Sep 22, 2007

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Try plugging your mp3 into your computer and scaning it for errors and/or fragmented files

Posted on Sep 13, 2007

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1 Answer

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Try hitting the 'reset' button and it should work. That's how I got mine fixed. Good luck and I hope it works for you.

Peace.

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follow these steps:
http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=276,E=0000000000294979203,K=9782,Sxi=5,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(19287)

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here is a fix if your creative zen nano plus just hang on the creative logo when you turn your player on.
download, Creative ZEN Nano Plus firmware.
you can find it at the creative website, download section.
double click the file you just dl'ed, now make sure your
zen nano player is already connected to your pc when you run the file. it may take a bit of time before your pc can detect your zen nano be patient, a window prompt will soon appear asking if you want to update your firmware with the one youve just dl'ed.
now, dont worry if the firmware is the same as the one already
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you can also check the box in which there is the option of also formatting the drive. ( note: all files in your zen nano will be lost)
after the firmware is flashed you can now play and transfer files to your zen nano plus.

May 01, 2007 | Creative Labs Zen Nano Plus MP3 Player

1 Answer

My Zen Nano cuts out when playing tracks.


Go to the Creative Labs website http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP®ion=1&Product_Name=ZEN+Nano+Plus&Product_ID=12720&modelnumber=&driverlang=1033&OS=10&drivertype=0&x=28&y=17 Back up your files on mp3 player Try downloading the latest relevant drivers,firmware, and applications. For example there is a firmware update from Aug 06 that has this fix: * Resolves the issue of your player (battery level full) turning off, while playing a 128 kbps DRM-protected WMA file. Download the file double click for installation and then restart your computer. Try it, this may solve the problem. If not again consult the Creative Labs website for troubleshooting. http://us.creative.com/support Slick Rik

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