Go Gear Trouble
Try this:
Make sure the GoGear is disconnected from the computer
Turn the goGear off
Hold in the volume + button
Reconnect the goGear to the computer while holding in the volume + button
Continue holding the volume + button for 20-30 seconds until a "Found New Hardware Wizard" window pops up
If this does not work, the GoGear is toast, call 1-888-PHILIPS and see if you are still in warranty
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