Question about HP Compaq Presario 2500 HP Pavilion ZE 5000 NX9010 Series (chassis bottom)319470-001 (319470001) CD-ROM Drive

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System error computer will not install stuck on compaq home page with open icon saying ISASS.exe-system error object name not found

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Re: system error

Perform a Windows XP Repair Install

Posted on Oct 23, 2007

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Open stuck cd drive

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver
You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard.
If this does not fix the problem it might be a registry problem
"you only need to do the following"
if you cant see your disk drive in windows explorer
Close all open programs
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computerOpen My Computer and check to see if your CD or DVD drives have returned.
You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Oct 27, 2013 | CD Drives

6 Answers

Re: Reinstalling Windows XP - Finding new drivers

Pick latest and up to date drivers for PCI Modem, Video Controler etc at that HP web page and installed them.

Oct 27, 2008 | Compaq Presario 2100 and 2500 ,NX 9000...

1 Answer


If your computer cannot access the disk-drive, or if the Operating System on the disk cannot be loaded, then your computer will try to boot from an "alternative" device, namely your CD/DVD drive, assuming that a "bootable" disk (such as Windows 7) has been loaded into the optical drive.

So, first, check that your disk-drive is "detected" and then "working".

Sep 01, 2012 | Compaq Presario-Notebook 700 Series, 2500...

1 Answer

My CD Player for a [Compaq] Presario V3000 hasn't been working. It worked fine less than a year ago, then it stopped working. My Computer doesn't show the CD icon any longer, not even Device Manager seems...

It will cost about $30 to buy a brand-new CD/DVD reader/writer.
Any computer-store technician can easily "manually" open your current drive, and remove the CD/DVD media.

Dec 14, 2010 | Compaq (120192-B21) CD-ROM Drive

1 Answer

My compaq presario keeps restarting itself from when i turn it on. it never makes it past the windows xp logo. a blue screen flashes really fast and then the computer restarts itself. Then the same thing...

hi this sounds like you might have a corrupt boot system file, normally the way i have solved this is to re-install windows as a repair ( not a full install ) what i mean is start system up with windows disc in, when prompted go for install, when it gets to a page that says something like, do you want to run repair or clean install run repair, it will seem like it is installing but all its doing is repairing the corrupt file system, when it is finished your system will be as you had it before, apart from my documents, that cleans that out...hope this helps

May 10, 2010 | Compaq Presario 2100 and 2500 ,NX 9000...

2 Answers

Compaq cd drive not working. It worked originally

To find, and install Hardware, click to open Computer. From the Desktop check to see if there is a (“CD D :”) DVD RW Drive (D :) for “external devices, the drive maybe “different (E, F) in the Device with Removable Storage area. If the device is, present. Do the following to “setup” the player for “installation. Right click on (CD, DVD) Media Player, select (“Install”) follow, all instructions thereafter. If the area is (Blank), go to, and click on the Start button; click all “Programs” scroll for a Media Disk Player Do the same for setup (above) “Install.” “Did this solution help? If so Helpful Ratings Feedback is appreciated, thanks paul7of9”

Feb 10, 2010 | Compaq (120192-B21) CD-ROM Drive

1 Answer

Compaq 2500

The disk itself may be corrupt , go to microsoft and download xp home or pro , whatever your using and burn to a disk .If you don't have access to another computer , go to a repair shop and you can usually buy a burn't copy of xp for 5 to 10 dollars . RE-install as usual. please note !!! you must know what service pack is needed for the install . SP1 - SP2 ....OR to be on the safe side just get XP SP1. good luck!

May 30, 2009 | HP Compaq Presario 2500 HP Pavilion ZE...

1 Answer

In my laptop have no or itsound so i want sound driver f

To install audio / modem drivers, first download and install Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio (sp32646):

Conexant CX20549-12 Audio Driver for Microsoft Windows XP (sp36090.exe) (UAA Driver needed)

This will create a swsetup folder in C drive ("C:\sp36090")

Installing this driver may result in an error. But continue with the following steps to get the audio driver installed correctly.

1. Click on Start and select Run. Now type devmgmt.msc and press enter.

2. Right click on "Audio device on High Definition Audio Bus" and click Update driver.

3. Select "Install from a list or specific location"

4. Click Next. Then select "Don't search, I will choose the driver to install"

5. Click Next and then select "Sound, video and game controller" from the list.

6. Click Next and then click Have Disk.

7. Click Browse C:\sp36090 folder and select the .inf file (CpV30D5a) and click open and Continue with the onscreen instructions.

Conexant CX20548 Modem Driver for Microsoft Windows XP (sp36089.exe) (UAA Driver needed)

Download and install Conexant modem driver (sp36089). This will give error message and also will create a folder C:\swsetup\sp36089 which contains extracted driver files.

The same method which is used for installing audio driver needs to be followed for modem.

Mar 23, 2009 | Compaq Presario 700 Series: 1170B01...

1 Answer

Have no discs to reboot system

Xp was corrupt and had to be rebooted useing a new Xp disk, Also Hard Drive was not formatted correctly Needed new Hard Drive.

Dec 13, 2008 | HP Compaq Presario 2500 HP Pavilion ZE...

2 Answers

Need audio driver assistance for a901tu notebook

Installing only audio drivers will give you error "DRIVER INSTALLATION FAILED. COULD NOT FIND MEDIA DEVICE FOR THIS DRIVER" .so to solve this problem first you have to download microsoft universal audio driver and then install audio drivers
Audio Drivers
link 1 :microsoft universal audio
Now if you already have audio driver install that after installing microsoft universal audi. or use the link below
link 2 :conexant high definition audio
or try the alternate drivers given below

If this answers your question please rate this as fixed.
Thanks for using fixya support..You have a wonderful day

Feb 07, 2008 | Compaq Presario 900 /1500 Series EVO...

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