Question about Apple iPod nano

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Apple iPod nano

After 6 months of use, my 2nd generation nano now automatically resets (i.e., shows the apple logo) whenever I try to play a song. I can play podcasts, but it resets and goes back to the main menu every time I attempt to play a song or to shuffle songs. I have restored numerous times, completely deleted and reinstalled iTunes, and even took the Nano to the "brain desk"; they gave me a new one, but the problem persists. I have no error message and no indication of a problem until I try to play a song.

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  • winweb Sep 10, 2007

    The ouput medium does not matter; I will only use it with headphones while working out. I have cleaned (restored) it several times. It did work on my nephew's hip hop songs, but not on the favorite tunes that I have on my computer (which play on iTunes and Windows Media Player. I appreciate the thougtht, but it does not solve the problem.

  • winweb Sep 10, 2007

    I discovered that the Nano does work with a small group of files that I purchased from Apple, but not with the over 2700 songs that I have downloaded from my cd collection or purchased from etunes, Walmart and other vendors. It worked with these tunes from January to now. I still need a solution.

  • winweb Sep 11, 2007

    I am importing them via the "add Folder" and "Add File" to library; I have always done it that way, and it has worked until now.

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  • 279 Answers

Are you importing your songs into iTunes then synchronizing, or are you just copying them to the iPod? If you just copy them, this will happen. Of course, it's not the only thing that can cause the problem.

Posted on Sep 10, 2007

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OK. Not that I know exactly what your issue is but I can definitely see a problem pattern. Couple of ideas...what are u playing this on...headphones or speakers....change to a different output medium...if you are using the FM transmitter...try it without it...use headphones etc. My thought is perhaps whatever you are playing on is shorted out and possibly sending power back into the ipod causing erratic behavior and/or reboot lockup. Second...clean the entire Ipod (reset to factory) and connect it to a different computer and transfer just ONE song and play it. Let me know about how this works out...i am curious about your issue.

Posted on Sep 10, 2007

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My 2nd gen nano screen is gray except for the bar at the top that shows battery life and menu titles


Hi, this seems to be a screen failure, just to make sure, do you still see the gray area when you reboot your iPod? in other words, can you see the gray apple over the black background when you first turn it on?
You can reboot your iPod by holding the menu and the select button (the one you use to pick a song).
If you can't see the Apple logo, then your screen appears to be broken, you're gonna have to take it to a technician. If by the other hand your iPod does show the logo, you really should try and restore it; this will erase all the songs and configurations but should restore your iPod to a working state, to do this just connect your iPod and while on iTunes, press the button that says "Restore".
--Dennis

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Try Apple's 5 Rs Troubleshooting Assistant:
http://www.apple.com/support/ipod/five_rs/

Failing that, take it back to an Apple Store for replacement without its warranty.

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Apple ipod 20gb


Try a reset:

How to reset iPod To reset an iPod with a Click Wheel, including:iPod nano (3rd generation) iPod classic iPod (5th generation) iPod nano (2nd generation)iPod nano iPod with color display (iPod photo) iPod (Click Wheel) iPod mini iPod mini (2nd generation)

Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds.

You may need to repeat this step. Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector)Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time is preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.

Hope this helps
check out my blog at:
http://www.pchelpforanyone.blogspot.com

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1 Answer

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To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector)ipodg1-2.gif ipodg3.gif
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.
When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time is preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.


To reset an iPod with a Click Wheel, including: ipodnano3.jpg ipodclassic.jpg icon_ipod_5g.gif ipodnano2.jpg ipodnano.jpg ipodphoto.gif ipodg4.gif ipodmini.gif
  • iPod nano (3rd generation)
  • iPod classic
  • iPod (5th generation)
  • iPod nano (2nd generation)
  • iPod nano
  • iPod with color display (iPod photo)
  • iPod (Click Wheel)
  • iPod mini
  • iPod mini (2nd generation)
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

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1 Answer

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To reset an iPod with a Click Wheel, including: ipodnano3.jpg ipodclassic.jpg icon_ipod_5g.gif ipodnano2.jpg ipodnano.jpg ipodphoto.gif ipodg4.gif ipodmini.gif
  • iPod nano (3rd generation)
  • iPod classic
  • iPod (5th generation)
  • iPod nano (2nd generation)
  • iPod nano
  • iPod with color display (iPod photo)
  • iPod (Click Wheel)
  • iPod mini
  • iPod mini (2nd generation)
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

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1 Answer

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To reset an iPod with a Click Wheel, including: ipodnano3.jpg ipodclassic.jpg icon_ipod_5g.gif ipodnano2.jpg ipodnano.jpg ipodphoto.gif ipodg4.gif ipodmini.gif
  • iPod nano (3rd generation)
  • iPod classic
  • iPod (5th generation)
  • iPod nano (2nd generation)
  • iPod nano
  • iPod with color display (iPod photo)
  • iPod (Click Wheel)
  • iPod mini
  • iPod mini (2nd generation)
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

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1 Answer

Sad face icon


To reset an iPod with a Click Wheel, including: ipodnano3.jpg ipodclassic.jpg icon_ipod_5g.gif ipodnano2.jpg ipodnano.jpg ipodphoto.gif ipodg4.gif ipodmini.gif
  • iPod nano (3rd generation)
  • iPod classic
  • iPod (5th generation)
  • iPod nano (2nd generation)
  • iPod nano
  • iPod with color display (iPod photo)
  • iPod (Click Wheel)
  • iPod mini
  • iPod mini (2nd generation)
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

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1 Answer

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To reset an iPod with a Click Wheel, including: ipodnano3.jpg ipodclassic.jpg icon_ipod_5g.gif ipodnano2.jpg ipodnano.jpg ipodphoto.gif ipodg4.gif ipodmini.gif
  • iPod nano (3rd generation)
  • iPod classic
  • iPod (5th generation)
  • iPod nano (2nd generation)
  • iPod nano
  • iPod with color display (iPod photo)
  • iPod (Click Wheel)
  • iPod mini
  • iPod mini (2nd generation)
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

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1 Answer

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Try resetting the ipod, this usually works. As follows: How to reset iPod To reset an iPod with a Click Wheel, including: iPod nano (3rd generation) iPod classic iPod (5th generation) iPod nano (2nd generation) iPod nano iPod with color display (iPod photo) iPod (Click Wheel) iPod mini iPod mini (2nd generation) Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step. Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center. If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector) Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step. If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button. When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time is preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on. Good luck, and I hope this helps.

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1 Answer

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Try resetting the ipod, this usually works. As follows: How to reset iPod To reset an iPod with a Click Wheel, including: iPod nano (3rd generation) iPod classic iPod (5th generation) iPod nano (2nd generation) iPod nano iPod with color display (iPod photo) iPod (Click Wheel) iPod mini iPod mini (2nd generation) Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step. Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center. If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector) Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step. If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button. When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time is preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on. Good luck, and I hope this helps.

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