Question about Philips DVP642 DVD Player

1 Answer

DVD movie won't eject

I just finished watching a movie and the disc won't eject. First, tray came out empty. Now it won't open at all.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 752 Answers

Unplug for 5 minutes then plug back in and try again. should reset itself and work.

Posted on Sep 10, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Dell cd drive door won't open

CD/DVD Drive Tray problems
There are two ways to open the CD/DVD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD/DVD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD/DVD disc.
If you still having problem opening with the Eject button, then the CD/DVD drive is faulty and needs replacing.

Feb 22, 2013 | Dell Studio XPS 8000 (DXCWKW12) PC Desktop

1 Answer

LG v181 won't eject - it tries to load even when there is no disc and won't slide out the tray at all.

It's likely a belt that drives the tray has snapped or come off! If you take the top off you might well see it!

Dec 23, 2012 | LG V181 DVD Player/VCR

1 Answer

My dell 1645 disc drive won't open , I burnt a

There should ba a tiny hole on the front of the tray cover on the drive.
Switch off, get a paper clip or something about the same thickness and insert it carefully in to the hole, push it in until the tray opens.

Jan 08, 2012 | Dell Computers & Internet

3 Answers

Dvd player will not open disc, display lock

Sound like it either has one or two problems, the door is stuck and or the door eject motor has failed. Look in the front to the player for a small paperclip like hole, and use a paper clip to manual eject the and engage the loading mechanism usually located under the door for most cases. Check you manuals troubleshooting section for manually ejecting a CD..

Please leave comment.

Oct 12, 2009 | JVC XV-N312S DVD Player

1 Answer

Disc won't eject & stops working

your disc tray is jamming on an intermittent fault and when it does work it is recording each time the eject botton is being pressed so when your watching movies or playing games it tries to eject the disc tray and causes an automatic shutdown it will definately neet proffesionally repaired and should cost about 30-40 pounds and get a guarantee with it bacause these faults can come back to haunt you.

Oct 06, 2008 | Microsoft Xbox 360 Console

1 Answer

Upon trying to remove a disk, disk remains in player and tray opens empty

This is caused be the "lift" part of the mechanism not functioning properly. A fix may be inexpensive or not, depending upon what is needed to make it rise and lower properly....accordianman

Mar 29, 2008 | Toshiba SD-3980 DVD Player

1 Answer

Not closing

Hello, with mechanical problems with sophisticated systems of gears etc, the only way thate one can fix it is if you send me a digital picture yourself. To access the inside of the DVD player, you will have to get a handyman to open the DVD player up with a screwdriver, by undoing some screws which hold the cover to the player itself. Then, with the player's circuit boards (The Green/brown Boards with weird components on it) showing, take around 5-6 photo's of the loading tray and the playing tray.(Where the disc is when watching a movie)In the time being, open the layer's cover as instructed before, and look at the inside of the tray for any broken plastic, debris or anything stopping the tray from opening. Good luck!

Oct 05, 2007 | Sony DVP-NS305 DVD Player

1 Answer

DVD won't eject

Same problem - same solution. I have tried to verify if there is too much movement in the tray (vertical) but it is a random issue with mine..... except now I can't get system to recognize I want to load DVD instead of tape! See separate thread.

May 29, 2006 | Sanyo DVW-5000 DVD Player/VCR

Not finding what you are looking for?
Philips DVP642 DVD Player Logo

Related Topics:

213 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Televison & Video Experts

The Knight
The Knight

Level 3 Expert

75025 Answers

matt martin
matt martin

Level 3 Expert

1213 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Philips Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides