Toshiba 1tb External Hd Canvio 3.0 Plus Usb 3.0 2.0 Logo

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Anonymous Posted on Aug 28, 2013

I have one problem with my hard drive. I have 1TB capcity . But now it is showing total capacity only 30 GB on hard drive when finishing the copying of system recovery file to hard drive.

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Brad Brown

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  • Toshiba Master 19,187 Answers
  • Posted on Oct 02, 2013
Brad Brown
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What are you backing up? IS this the first backup or sequence of backups?

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Hi, I have WD 1TB Elements SE. When I checked the usage space on the partition after I plug in the drive, it shows a total capacity as 1,000,200,990,720 bytes (931 GB) and it shows 921,753,505,792 bytes...

If you have a 32bit system, it is expected to have miscalculations, a 32 bits can only go up to 4Gb for calculations (that is, 2^32 = 4'294'967'296 bytes) a 64bit system can make calculations to 2^64 bytes this is also why you couldn't copy a file larger than 4Gb in a 32bit operating system...
So, if you are running a 32bit OS, you should expect a discrepancy for the total space of the Hard Drive and the amount it shows (that's the 93Gb you are missing as total capacity).
Another reason why it can show you incorrect calculations are damaged sectors on the hard drive it-self. These will present themselves either as occupied memory or missing memory.
So, you should expect some miss calculations and you can expect some damaged sectors on the hard disk (a external drive spins on and off too often, eventually damaging sectors... its a problem of physical drives).
In the end, your disk might be fragmented, so run a disk analysis and a defragmentation on the disk so it can recalculate.
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To run a defragmentation, go to START, write "Disk Defragmenter", choose your disk and run and analysis and defragmentation.
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My HDDR500E03A 500 GB is only showing 3.98 GB on total memory, what happened to the rest?

The 3.98 GB you are seeing is probably your total RAM memory and not the storage capacity of the hard drive. RAM memory is completely unrelated to the hard drive capacities.

Double click on the MY COMPUTER icon.

You should then see all the disks and drives that are currently connected to your computer. Your USB hard drive should be one of the drives listed there.

Right click on each of them and select PROPERTIES from the menu shown. This will show you the storage capacity of each drive including how much space is used and how much is free (empty).

Good luck.
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This is normal. You will never get all the capacity for a USB key or a hard drive. The missing space is for format purpose and hard drive maintenance.

Hope it helps
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Did you mean to say you have hdd issues
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