1 of the shock absorber stabilizers' broke. I replaced the set but it now spins off-balance. Trying to take out the drum to check inside, but I can't find the spring that holds the door boot bellows in place. So the whole drum is just hanging by the boot. Any idea how to get the boot off the drum, or at least off the front panel? Thank you.
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HAS SHOCK ABSORBERS WHEN THEY GO BAD ONE SIDE CAN LEAN ALSO CHECK FOR BAD OR LOOSE BALANCE WEIGHT. LOCATED NEAR THE MOTOR.
All front-load washing machines have shock absorbers that are used to dampen the tub movement in the spin cycle. The shock absorbers or struts are attached to the base frame and to the outer tub and you will need to remove the front panel or the rear panel to access them. When shock absorbers weaken or become damaged, the machine will often make a loud banging sound during the spin cycle and if the symptom is not corrected, can lead to damage of other components. Inspect the shocks for signs of broken attachments, leaked fluids or a weakened dampening action and replace both shocks if worn. Remove power from the appliance before attempting this repair.
1. Broken spring(unlikely)
2. Bad shock absorbers (maybe)
3. Broken spyder-the Inner drum part that holds the drum to the hub(kinda likely). If inner drum can be moved without outer tub also moving in tandem, then broken spyder is likely.
if it's a front load washer most likely the spider gear is gone,usually from using to much detergent,it would be cheaper to replace the washer than to fix this one.if you look inside at the drum you'll see like a peace sign on the back wall,this is what broke on the other side of the drum and the whole back half of the drum needs to be replaced. you can check to see if a shock is broke but like i said most likely it will be the spider gear.next time send the brand name and model number on the machine.
Posssible shifting in the suspension of the drum or the failure of the shock absorbers. Look under the drum for the suspension, the counter weights and the dampers/shocks.
Replace teh dampers if they look sloggy, rectify any alignment of mountings and possible failrue of the drum bearings should also be checked.
Do not try to over load the drum and when washing large items like sheets take care to fold over.
The top panel should lift back on hinges after you free the front clips. Make sure you do not have to loosen any screws under the lid as some models are different. You can use a small wood wedge to gently pry up the top panel so you do not scratch the enamel paint. Once you lift the panel back you can inspect the arms which support the tub and easily replace the defective support or rubber shock absorber.
The drum should not need balancing, but the washer should be level in all directions. If the washer is level, but vibrates excessively during spin cycle, you may need to replace the springs. There is a set of suspension springs which act as shock absorbers. When these wear out the washer will bounce across the floor unless the clothes are 100% balanced in the washer.
you could possible have something in your pump. You can clean it out by removing the bottom panel to expose the pump and unscrew the pump filter. Be sure to have some towels and a pan ready to catch some water. If that does not solve the problem you may have either a cracked tub support or something between the inner and outer tubs. Both are major repairs that take several hours to perform. So lets keep our fingers crossed that its just a little something in that pump. Lots of luck to you, and I hope this helps you. Mike Anderson firstname.lastname@example.org