Question about SanDisk Sansa e260 MP3 Player

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Sansa turns on but does NOT do anything!!! :0!!

When I bought my sansa , I got an instillation CD with it for Rhapsody. I used to use Rhapsody to transfer music to my ipod. Well, when it got full, I erased all the music, vids, and pics. Now, it won't transfer anything! I can't locate the Rhapsody cd to install. I've tried going to 'my computer', and putting the songs in the sansa file, but it says "ERROR". *UGHH!!* Anywho, I don't know what's going on. I also tried to sync the songs via Windows Media player, and it didn't work. Even when I downloaded the Rhapsody program online, it said 'error' when I tried to transfer songs. I tried to transfer pictures, it says that they are transfered, but there is nothing on the ipod. It plugs into the computer fine, and everytime I plug it in, the computer says 'found new hardware. What do I do?

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Re: Sansa turns on but does NOT do anything!!! :0!!

Sounds like you have a few different problems, thankfully its easy to resolve. Run the recovery tool from the SanDisk website, select FORMAT when prompted. Best of Luck. (this only works with non Rhapsody devices, annotated by an 'R' or the word Rhapsody on back)

Posted on Sep 10, 2007

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