A pad Lock symbol on my Norelco Smart Touch Electric Shaver.

Contact Amazon Customer Support and explain your problem. They will help you resolve this situation.

Norelco SmartTouch 9190xl replacement heads is Norelco HQ9

You will find the manual for Smart Touch models available at shaveroutlet.com. Click on 'user manual near the 'add to cart' button

http://shaveroutlet.com/shavers/norelco-9160xl-smart-touch-xl-shaver-factory-refurbished.html

You can also view a video demo on head replacement at the link below. Scroll down for video

http://shaveroutlet.com/shaver-replacement-parts/norelco-philips-hq9-replacement-heads-p-252.html

You will find at shaveroutlet.com. See link below

http://shaveroutlet.com/shaver-replacement-parts/norelco-philips-9100-series-smart-touch-head-holder-p-327.html

it is very easy. use clening brush to easy to clean your razor.

dating + singles + single

The Arcitec shavers have a poor design which makes it difficult to clean well. The blades can not be removed from their combs, therefore, the only way to clean this is by running them in a cleaning solution. Norelco makes a shaver cleaned that can be used for this. It is available from shaveroutlet.com at the link below. Rubbing alcohol can also be used.

http://shaveroutlet.com/shaver-accessories/norelco-hq200-smart-touch-jet-clean-solution-p-258.html

Simply fill a container about 1 inch deep with the cleaner and then stick the shaver head down into the liquid with it running. Run for several seconds, remove and repeat several times.

Note that if your shaver is badly clogged, this still may not work that well due to the poor design of the shaver heads. If you require replacement, you will also find them at shaveroutlet.com. See link below

http://shaveroutlet.com/shaver-replacement-parts/norelco-philips-rq10-arcitec-replacement-heads-p-353.html

Digital red symbol of the head shows up. It's menas that you should change new replacement heads, that Norelco Arcitec electric shaver replacement heads is Norelco RQ10 shaving heads.

When the battery is almost empty (when there are only 5 or fewer shaving minutes left), the battery symbol lights up red.

Make sure that the battery does not have a memory effect. What I suggest is taking the shaving head unit off and running the shaver till empty, then recharging. Check if the red light is still flashing.

There's also a head indicator at the bottom of some shavers.

To remind you to replace the shaving unit, the shaving unit symbol flashes (all types) and you hear a beep when you switch off the shaver (RQ1090 only). This happens at the end of 7 successive shaves to remind you to replace the shaving unit.

Without knowing what model you have it's difficult to diagnose further.

This indicator signals that time has elapsed and it is due for a replacement of the shaver heads. You will find replacement heads for model HQ9190 at shaveroutlet.com. See link below.

http://shaveroutlet.com/norelco-philips-hq9-replacement-heads-p-252.html

Once you have installed the new heads, you will need to reset the indicator. You will find this information in your user manual. If you no longer have your user manual, you can view it using the link below

http://download.p4c.philips.com/files/9/9190xl/9190xl_dfu_aen.pdf

For a helpful video showing how to install the heads, see the link below from shaveroutlet.com then scroll down for video

http://shaveroutlet.com/shaver-replacement-parts/norelco-philips-hq167-cool-skin-replacement-heads-p-247.html