Question about SanDisk Sansa e250 MP3 Player

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No audio on snsa e260 2gb

My mp3 player worked for about 4 or 5 months and now there is no audio except for when i push back on the head phone jack and then it is really staticy sounding.

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  • 626 Answers

If its less than 1 year old, you can have it replaced. Its a common occurrence. SanDisk Technical Support 1-866-726-3475 Best of Luck.

Posted on Sep 10, 2007

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Posted on Jan 02, 2017

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IF the head phone jack works and the speakers don't then the issue is the jack. The jack disconnects the speakers when the headphones are plugged in. I have seen the jacks get the connections bent out of place by having pens and other objects stuck in the head phone jack. Ignore the subwoofer it is on its own circuit,

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Connect an audio cable from the head phone jack to the audio input on your CD player then you will able to hear music from your MP3 player.

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Try another set of headphones to verify it's not the head phones that's the problem. If the other set of head phones don't work, then the audio output jack is the problem.

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Head ear phones works


have you tried other headphones or earphones
some headphones lose connection in the wire  and will cause a short where one side works and the other doesnt
if this is not the problem may have a lose jack on the inside of the player and will probably have to have it serviced

May 01, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Head phone jack


Any other headphones to try? maybe even a friend's? I suspect it is a problem with the "phones" themselves even if they are new.

Feb 16, 2009 | SanDisk Sansa e260 MP3 Player

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Connection issue where snsa dies and restarts


I had this problem a few months ago, what is wrong is, you have a bad driver, something that you can do is switch the USB mode, this should work. If you have tried to the driver and switch the USB mode and it still doesn't work, then let me know.

Good Luck,

Fixer Guy

Feb 04, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Coby MP3 MPC882


Ok people the problome is in the head phone jack. It don't make proper conection any more from being twisted and wiggled around all the time. What you can do is take the mp3 apart and put a little pice of paper and fold it upon top of the head phone jack and put it back together. Make sure that the paper is still thick enough to push down on the jack. You might have to get two extra screws of the longer two types. just in case. Any comments e mail me at: nick_sixx@live.com

Oct 25, 2008 | Audio Players & Recorders

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