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My Logitech QuickCam 5000 is crashing my computer

I'm using a logitech quickcam 5000 and everytime i try to have a video conversation via msn messenger, it works for about 30 seconds then my computer crashes. Can you help?

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Re: My Logitech QuickCam 5000 is crashing my computer

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 14, 2009

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For Jrsmith210 :

Try using this :


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Mac OS 10.4 or Above

To use a Logitech camera on your Mac OS X computer, please purchase a Logitech camera that is UVC compliant, this camera will have basic functionality for use with a third party application but no additional features will be available such as (Rightlight, Rightsound or Video Effects)

All UVC Complaint Webcams listed in table below

This article applies to the following platforms:
Macintosh OS X 10.4.9 - 10.5.2

The Logitech webcams listed below are UVC (Universal Video Class) compliant and can be used with operating systems which fully support this standard; including Mac OS 10.4.9 and above.

Please note that standard UVC drivers are provided by the Operating System and will provide minimal camera support only. Unique Logitech features, such as RightLight and Video Effects are not functional via UVC drivers.

Furthermore, we recommend the use of a full Logitech installation package, where available, for supported operating systems such as Windows XP and Windows Vista.

Camera Name                                       P/N
QuickCam Ultra Vision SE                 860-00023
QuickCam Ultra Vision                       861238
QuickCam Orbit/Sphere MP               861305
QuickCam Fusion                             861304
QuickCam Pro 5000                          861306
QuickCam Pro 9000                          861464
QuickCam Pro for Notebooks          860-000026
QuickCam for Notebooks Pro                861303
QuickCam Communicate Deluxe     861235
QuickCam Deluxe for Notebooks     860-000009
QuickCam Orbit AF                       860-000063

Try these, as the manufacturer's site is saying that the 3000 is not compatibl with Mac OS.

For Guest :

You can download the software from here :,en

Select the opeating system, download, install and use.

Good Luck.

Live, Love, Laugh.

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I can't get my logitech quickcam chat to instal...

Which cameras are compatible with MSN 6.0?
Below is a list of cameras that are compatible with MSN 6.0:
ClickSmart™ 820
ClickSmart™ 420
QuickCam® Cordless
QuickCam® Messenger
QuickCam® for Notebooks Pro
QuickCam® Pro 4000
QuickCam® Zoom
ClickSmart™ 510
QuickCam® Traveler
QuickCam® Web
ClickSmart™ 310
QuickCam® Express
QuickCam® for Notebooks
What are the Minimum System Requirements?
The minimum system requirements for MSN 6.0 are the following:
  • 233MHz processor or faster (500MHz recommended)
  • Microsoft Windows 98, Windows 2000, Windows ME, or Windows XP operating system
  • Minimum 64MB of RAM (128MB recommended)
  • Up to 50MB of hard disk space needed to install — after install, up to 15MB may be needed
  • 256-color VGA or higher resolution graphics card (SVGA recommended)
  • Minimum 800x600 screen resolution
  • Microsoft® Internet Explorer version 5.01 or later must be installed on your computer, though it does not need to be your default browser
Note: If you are not sure if your computer meets these system requirements, please check with your computer manufacturer.
Where can I download MSN Messenger 6.0?
Click here to download MSN Messenger. Note: If you experience any problems downloading or installing MSN 6.0, please contact MSN for further support.

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i just figured this out!

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at the top there are three tabs. click the tab that says audio and click the Logitech audio and set it to default!

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