Question about GE GSH22JSRSS Stainless Steel Side by Side Refrigerator

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GSH22JSRE SS not cooling

I heard a clicking sound prior to the fridge and freezer not working (compressor trying to start?). When I turning the temp down on the freezer the clicking would stop for a while. The lights are on when I open the door. Water would dispense but only for a couple seconds then stop, lights would dim, then start again, then stop and so on. Ice would not come out or turn the motor. I am 15 months old, no extended warrenty. What should I do?

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Re: GSH22JSRE SS not cooling

I had the same problem. Luckily, I read the solutions offered here and had GE come out and fix it. On the phone the customer service rep told me that, since my unit was older than 1yr, I'd have to pay a $69 service charge for the tech to make the service call. As it turns out, it WAS the control board, and GE DID pick up the tab. The guy charged me $2 for parking... I gladly gave him $5!! Thanx, everyone.

Posted on Jun 30, 2008

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Re: GSH22JSRE SS not cooling

I just had a GE repair man at my house today to fix my "clicking problem" which did turn into an all out failure. It was the main board which took him about 10 minutes to replace. It was a recall item, therefore GE waived the service fee and it ended up costing me nothing. It took me a while to get to the recall hotline for refrigerators. Now everything seems to be working fine and I just heard the first tray of ice cubes fall! Hooray!

Posted on Jan 08, 2008

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Re: GSH22JSRE SS not cooling

I would strongly advise seeking a competent fridge guy. If it is the compressor (which sounds like a distinct possibility) they should be able to identify it very quickly. They would then be able to give you a cost on replacement. Alternatively you could try throwing it back at where you got it from and see if there is an extended parts only warranty. Some manufacturers now have three or even five years warranty on major components (ie compressors). Although there is no guarantee of this, its always worth a try, you might get someone sympathetic to your plight, due to the young age of the cabinet. Hope this is of some if not limited use.

Posted on Sep 11, 2007

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