Question about Creative Labs ZEN V Plus MP3 Player

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Zen v plus

I just purchased a 4GB zen v plus and the screen is frozen. I had transferre some This American Life programs from and when I tried to play one, it said no license to play. Then the screen froze and I can't fix it. I have tried the reset button and nothing happened.

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Re: zen v plus

What you are going to want to do first is to try reloading/updating the firmware. Follow instructions in this link. After updating let me know if you are still having a problem. Also, what are the warranty/return details? Good luck.

Posted on Sep 09, 2007

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I have a Zen V plus , the screen has become really dark I can barley read it . what should I do?

Bad news. The Zen V Plus is known for screen problems - early warning signs include screen discoloration, lines on the screen or dimming. Eventually, the screen will go black.

Possible reasons include poorly-mounted screens, short life of OLED displays, and susceptibility of screens to damage from moisture.

Best bet for a replacement screen is buying a scrapped Zen V Plus on eBay. Here's a great guide to taking apart your Zen.
Disassembly of Zen Plus

Sep 27, 2013 | Creative Labs ZEN V Plus MP3 Player


Creative Zen V Plus , 4GB

Heres a few tips to prolong the very short life of the Zen V Plus 4GB.

- Do not leave it in your docking station for long periods of time , this only wears down the battery and will most certainly kill it. This apply's to any form of vigorous charging.
- Don't think its crashed , always check that the lock button is off.
- Always remember the reset button on the side , its a better option than smashing it against a wall , like I'm about to with mine.
- Always install the correct Zen Software , instead of installing music and pictures directly into the folder when you syncronize it with your computer.

Here is my greatest tip of all ;

Don't buy one , save up , get an ipod , Zen's hate people, and now people hate Zen's


on Feb 15, 2010 | Creative Technology ZEN V Plus (1 GB)...

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My Zen V Plus is really screwed up

Sounds like a similar problem I had today.

My Creative Zen V Plus wasn't recognised by my PC, then it wouldn't even switch on.

Following the solution of another similar problem on here I fixed it. Connect your Zen via USB to your computer and press the reset button. Should spring to life and start re-building your library. I am as I type adding new tracks to mine :))

Apr 04, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Hi my zen v plus has frozen

..have you tried to unplug the zen and reset it????

Mar 31, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative ZEN 4GB

Hi, I had the same problem with my Zen V Plus. I held the volume + button in and connected the Zen to the computer using the USB cable and the Zen came back to life ! Try it - it might just work like it did for me.

Jun 19, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen V Plus will not play Audible Audio Books

You must upgrade your Audible subscription to get transfer rights - if you ever let your subscription expire, you can kiss those play rights goodbye - this is the cold new world of mp3 player services

May 30, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Recovery mode for Zen V plus

The step-by-step process for doing the recovery mode is at Creative's website:,/?St=107,E=0000000000366987556,K=3577,Sxi=5,Kb=ww_english_add,VARSET=ws:,Case=obj(26219)

May 12, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen v plus frozen screen on no buttons working

Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

if that doesnt work try
How to reset Zen v +

Dec 20, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

MY LCD screen will not turn on!!

Read this:
try this:

Q. How to reset Zen v +

Nov 10, 2007 | Creative Labs ZEN V Plus MP3 Player

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