Question about i-mate JAM Pocket PC

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Screen alinment problem

I got an old i-mate jma. when i seitch on the mobile it starts screen alinment. but it still continuing.not finishing. pc connectivity is working. is it due to the backup battery. Please help

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  • Hari krishnan
    Hari krishnan Sep 09, 2007

    Dear sir thank u 4 u'r quick and detailed replay.

    Can i re-format the phone?, is it solve the problem, if S. how to format it.

    Can i get the ROM upgrade from imat's site.
    pls help me.

  • Hari krishnan
    Hari krishnan Sep 16, 2007

    at last i replace the touchpad and the problem solved

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  • 198 Answers

Hello, Unfortunately, that's not related to backup battery. The problem is with either the screen touchpad (this is a separate part then the actual display) or the screen controller. Exposure to rapid changing temperatures (that create condensation or moisture inside the device) or fatal errors inside the phone's rom - bootloader are known to create such issues. However the chances to fix this are pretty slim. Don't try to buy a new screen because there is a chance that the new one will act in the same manner if the screen controller (a component on the main board) has failed. The best course of action is to find another i-mate (or go to a service center) and swich the display from that unit to yours to see if the problem persists. If it does, the screen controller is damaged and no repairs could fix it other than the full replace of the motherboard. Before you try any of this, you may want to try a ROM upgrade (however there is a slim chance it will work). Your phone's manufacturer site may have the ROM update (or OS update) on it's website. If you need more help with this please leave a comment and I will search a ROM update for you. Sorry for having to give you the bad news.

Posted on Sep 09, 2007

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