Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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USP-porti doesn't find the external hard disk - occasionally

I have a Seagate 500GB external hard disk. Just half an hour ago it worked just fine. I did some changes (on iTunes) to my music and suddenly my computer tells me it doesn't recognise the disk. I checked the status of the port and in says no driver installed. But I just had it... what happened? This is not the first time. Turning the computer off and on doesn't help. Neither does changing the port. Please, can you help? I don't understand much about computers, so keep it simple, please. BTW, the product, I'm not sure if it says Pro in it, on the bottom of the disk is says only FreeAgent desktop 500 GB

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  • KristaK Oct 17, 2007

    Problem figured out. Even the slightest movement of the cables will disconnect it. Then I have to turn the computer off, pull the cable out, put it back and turn the computer on. Of course, this happens fairly often, but I can handle it.

    Thanks jackboy for your advice, it made me try stuff and not give up.


  • KristaK Dec 25, 2007

    And one more thing. The external hard disk seems to overheat. An hour power off and it works fine - every time.



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I have a Seagate Freeagent 500GB that has been working like magic for almost 3 months.  Suddenly Windows XP pops up a msg that says it can't write to the drive.  Rebooting failed to resolve and now the drive cannot be seen.  The drive power on/off is driven by the USB connection.  USB or internal drive problems will prevent the drive from powering on or off.  I put my drive in the refrigerator for 30 minutes and then was able to get my data off.  My replacement will be a Western Digital!

Posted on Oct 17, 2007

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If it has been working and now does not not. If the system is ME or NTFS[XP /2000/VISTA] If the port check shows nothing untoward Then you must look to the the disc or its connection or power supply. So -if you can check out the power supply Is it self powered[internally of via a 'power brick'] or does it rely on USB power from the computer? If the latter- disable/unplug some other other USB devices. If it 'works on its own power' check that it is indeed running. Change the USB cable for another. Comeback if still in trouble

Posted on Sep 10, 2007


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