Question about Creative Labs Zen MicroPhoto MP3 Player

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My friend droped it !!!

I have a white Microphoto(I hope it's the same)and I drop it two times in three months.The first time I had to get it fixed.The second time my friend droped it.It got slower and the songs(some of them) skipped some parts or just won't play.I tried deleting the songs and put'em back in.At first it worked but when i put in some new music it had the same reaction again when i delet it this time it got very slow so i took off the battery.When I put it back in "select the music...." came up but the music was still there. I tried put it in my computer but the computer couldn't find it.Could any one please help me I don't even know how to reboot the thing.Thanks

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Re: My friend droped it !!! - Creative Labs Zen MicroPhoto MP3 Player MP3 & Digital Media Players

Bad microdrive. Best to buy another player

Posted on Sep 11, 2007

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Sounds like you have caused some type of physical damage to the device when you dropped it..the only solution would be is to hope it's covered under the 1 year warranty and contact apple or go to your local apple store!

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hard drive shot.

May 12, 2008 | Creative Labs Zen MicroPhoto MP3 Player

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Erased firwire by accident

try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update

Jan 24, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

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has it been dropped?
sounds like hard drive problem, needs to be replaced.

Dec 15, 2007 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

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most of the time you can just solder the headphone jack back on if you have a good soldering iron and skill to do so otherwise you have to send it in

Oct 11, 2007 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

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get it to see the unit again and download the latest firmware.
if after that it still wont load your hard drive is toast. (did you drop it)?

Jun 02, 2007 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

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Take it back to the store dont waste any more time trying to troubleshoot its probally a factory defect !!

Feb 01, 2007 | Creative Labs Zen MicroPhoto MP3 Player

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