Question about Compaq Presario 5000 PC Desktop

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Two errors. The first is RUN TIME ERROR

For example, when trying to access HELP and SUPPORT, the window opens and then quickly closes stating run time error. Usually it says Do you wish to debug? but it won't allow me to debug, so I stay bugged. Another error is whenever the computer boots up it states RUNDLL file is not found: DOCED D15 DBL. Yesterday I tried to print 100 pages but about every ten pages or so, the computer would turn off and then back on. It was cumbersome. Please HELP! THANK-YOU. Ginger

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Re: two errors. The first is RUN TIME ERROR


Posted on Sep 11, 2007

Re: two errors. The first is RUN TIME ERROR

Hai its is due to spy-ware or malware so pls run anti-virus scan or reinstall

Posted on Sep 10, 2007

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Re: two errors. The first is RUN TIME ERROR

Hi, have you run a virus scan lately? If you sure your system is clean then I would reccomend you run the XP repair console. You do this by reloading XP from your CD and at the SECOND PROMPT select repair, this will allow you to reload XP and save your current settings, this will repair any corrupt files and install any missing ones. You will have to re-activate with Microsoft. Regards mistyman

Posted on Sep 09, 2007

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How can i fix com and activex errors

ActiveX is a plug-in that is an extension to Microsoft OLE technology and COM technology. This plug-in is typically used in applications and on the internet. ActiveX allows interactive applications over the internet such as an online scan for viruses using a web browser.

In many cases, ActiveX applications are malicious which is why you should restrict ActiveX programs from automatically being run.
  1. To do this, open Internet Explorer and choose Tools, then choose Internet Options. Click on the Security tab and click on the button that says Custom Level.
  2. Scroll down to the Active-X section and mark "Prompt" under all the options given except for the settings marked "Run ActiveX controls and plug-ins" and "Script Active X controls marked safe for scripting". These should be set to "enable". This means that you will be prompted before a questionable ActiveX file is installed giving you greater control over your system. In addition, these settings may solve your ActiveX error.
Another step you can take to solve Active-X errors involves resetting a system file which may be misconfigured.
  1. Go to the Start button
  2. Choose Run
  3. Type in: regsvr32 msxml3.dll
  4. Click OK
  5. Click OK again when prompted
  6. Close all browser windows and reopen
Some ActiveX errors are specifically related to software that has been uninstalled. This is due to the fact that in operating systems before Microsoft Windows 2000, there weren't any systems in place to prevent third party applications from removing and replacing critical DLL files. If your Active-X error is related to a missing DLL, reinstalling the appropriate program will take care of it.

For example, if you remove Microsoft Access on a pre-Windows 2000 machine, you may see an error such as:
Microsoft VBScript runtime (0x800A01AD)
ActiveX component can't create object: <progid>

This is because when removing Access, you also removed critical DLLs needed elsewhere. Solving that particular error is a simple matter of reinstalling the Microsoft Data Access Components.

If you have a specific error such the one described above:
  1. Try a general internet search using a major search engine such as Google by entering in the exact error phrase and code. You'll have a huge resource at your fingertips that deals exclusively with the exact error you are receiving.
  2. Another good resource for finding out how to fix specific errors is the Microsoft knowledge base. Go to the Microsoft website and search the knowledge base by entering the exact error that is generated. A list of all documents that deal with that error will display. If Microsoft has a solution, you can find it here.
ActiveX errors can also be the result of invalid registry entries and keys, often caused by malicious programs such as spyware. Editing the system registry is highly complex and extremely risky because any wrong keystroke can be disastrous. In addition, changes made to the registry are immediate. This is not a job for the average computer user. Instead, choose a software utility designed specifically for cleaning the system registry. One such utility is aregistry repair application called RegCure. By using RegCure, not only will you solve Active X errors, you'll solve, and prevent, additional PC errors. At the same time, you'll recover lost system performance

Aug 06, 2014 | Dell PC Desktops

1 Answer

On my window update i get error code 663

Click start control panel administrative tools computer management then select event viewer this may vary depending on what operating system you have

extend the events there you will see errors in red you will no what exactly what the error was and at what time it occured

or click start type in event viewer press ENTER

you might be able work your way through the problem

The 633 error is a connection problem that appears every time you try to use the modem on your computer.

It states "modem is already in use" and prevents you from accessing the Internet.

This problem mostly appears when a device with incompatible drivers has conflicts with the modem driver on your computer system.

The major software that causes this error is the Palm Pilot Software.

With some simple troubleshooting steps, resolve this modem communication error.

Shut down all currently running applications and restart your computer.

Press "F8" repeatedly before Windows begins to open the Windows Advanced Options Menu.

Scroll down and select "Safe Mode." Press "Enter" to log into Windows Safe Mode.

Safe Mode is used for troubleshooting and repairing system components.

Click the Windows "Start" button and select the "Control Panel."

Double-click "Add or Remove Programs" to open the programs window.

Click "Program and Features" (Windows Vista users) and select "Uninstall a Program" to open the programs window.

Click the incompatible software (e.g., Palm Desktop and Synchronization Software) and select "Change/Remove."

Click "Yes" to confirm and uninstall the program from your computer.

Restart your computer normally to complete the process.

Hope this helps

Nov 13, 2012 | HP Pavilion A6400f Desktop PC, Refurbished

1 Answer

Explorer crashing

Try this when you have started up your computer load up your dos shell, Inside the dos shell type chkdsk /f this will check your registry and other file sources and will automatically fix any errors within your registry etc at a certain point it will stop and report that it could not perform an action as windows is currently in use do you wish to run this the next time windows starts type y for yes and hit enter, Restart your computer and this will start the check disk and fix feature and once it finishes if it has found errors it will generate a report if it does not it will load as usual. If this does not work contact Dell technical support and if they can not help. Worst case scenario backup your data where possible and format your hard drive and re-install windows. I hope this helps.

Sep 04, 2012 | Dell XPS 430 (DXDOBG1) PC Desktop

3 Answers

Internet Explorer error message: we Care Reminder- Error Setting Reg String: Cause Cannot run Back-up and restore

every time I access an internet site via a link or Internet Explorer, I get a message:

Creating Helper Process Failed
if you get this message again, please contact IES Support (2)

When I click on ok the site opens but this occurs everytime I access the do I get rid of the message?

Sep 24, 2010 | PC Desktops

1 Answer

I have all these error messages alot of this ox8007005 and acess denied,i CANNOT DOWNLOAD nothing even in safe mode ,suggestion?

1. Click Start, Run, and input the following commands in the Run textbox: (you can make this simpler by copy/pasting one line at a time, then click OK after each one, then click Start, Run again and repeat with the next command)

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 atl.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuweb.dll
regsvr32 wups2.dll
regsvr32 msxml.dll
regsvr32 msxml3.dll
regsvr32 msxml2.dll
regsvr32 qmgr.dll
regsvr32 qmgrprxy.dll

You will receive a message stating the process succeeded after you input each command.

After that, visit the Windows Update site again. Is the issue resolved?

If the issue persists, the local Windows Update engine files may have been corrupted. I suggest you take the following steps to rename the corrupted files and see if that resolves the issue.

Step 2: Rename the temporary folders of Windows Update.
This issue can occur if the temporary folders of Windows Update have been corrupted. You can refer to these steps to rename these folders. Be assured the folders will be created again when you visit the Windows Update site again.

1. Click Start, Run, type: cmd and press Enter. Run the following command in the opened window:

net stop wuauserv

2. Click Start, Run, type: %windir%\SoftwareDistribution
and press Enter to open the temporary folder of the Windows Update engine. Then, rename the following two subfolders:


For example, rename DataStore to DataStore-old, and Download to Download-old.

3. Click Start, Run, type: cmd and press Enter. Run the following command in the opened window:

net start wuauserv
Should say net service has started more help etc.
Click top right x and close the box.
After we rename the above folders, please restart the computer in normal mode and visit the Windows Update site again. Is the issue resolved?

Sep 13, 2010 | PC Desktops

1 Answer

Hey do you guys know any tech does work voluntary to fix blue screen problem

3 Easy Tactics on How to Fix Blue Screen of Death The famous windows Blue Screen of Death(BSOD Error) can be fixed with 3 types of Blue Screen Death Repair. Try to apply the following tactics when the blue screen death occur before you call a computer expert for help.
1. Uninstall any programs which you had installed recently.
Sometimes, there exists a conflict in drivers installed on your pc that causes the blue screen error to pop up. In most cases, this does not occur, but if it does, Windows offers you a roll back feature where you possibly can bring your PC’s operating system back to its original functioning state.
2. Random Access Memory is faulty.
When the Random Access Memory is faulty, the Computer stops functioning everytime when the RAM is accessed by the CPU. This brings about your PC to halt almost at Random. A simple solution is just to remove 1 stick of RAM and see if the problem goes away. If it does, your PC is fixed!
3. Repair Registry Errors to fix the blue screen of death
Over time, the registry of your windows will get messy with tons of data because you always install and uninstall programs or applications. When you experience slow performance in your PC during boot up times, opening up of new files, surfing internet and blue screen of death, its likely that your registry has a ton of information which needs to wade through. Therefore, it is highly recommended to get a good registry cleaner and improve the performance speed of your PC. Errors fixed in your registry can also fix Blue screen of death error instantly.

Sep 11, 2010 | PC Desktops

1 Answer

Cmd.exe application error

Hi there,

Check out the below link to know the error -

post further comment for more help..

Good Luck!!


Jul 19, 2009 | Acer PC Desktops

1 Answer

I can not install OfficeSuite. I have Windows Vista home Premium. I had downloaded updates all afternoon and it still shows error 1719 Window installer not correctly installed. Help!

Download:Windows Vista Service Pack 1

I tried personally in WIN-XP worked same applies to Vista.

Error Message:
Error 1719. The Windows Installer Service could not be accessed. You may be running in safe mode or Windows Installer may not be correctly installed. Translation:
This message might appear when you’re trying to add or remove a program that installs via a Windows Installer MSI (Microsoft Software Installation) package file. The Windows Installer Service is the standard method for installing and uninstalling software on Windows XP. It keeps track of all of the components that need to be installed for a particular program to run and ensures that any files that are shared by programs are not removed when one of those programs is uninstalled. The Error 1719 is an indication that some Windows Installer Service files are missing or have become damaged. Solution:
The first thing to try is re-registering Windows Installer in the Windows registry. Make sure that no other programs are running and then click Start, Run, type msiexec /unregister in the Open field, and click OK. Next, click Start, Run, type misexec /regserver in the Open field, and click OK. Restart your computer and try installing or uninstalling again.

If you’re still getting the error message, the next step is to try reinstalling the Windows Installer files. In order to do this, you’ll first need to rename the existing files.

First, click Start, Run, and type msiexec /unregister in the Open field, and click OK.

In My Computer, click Search and locate the following three files: msi.dll, msiexec.exe, and msihnd.dll. They are hidden files so you’ll need to select Search Hidden Files And Folders under More Advanced Options. When you’ve found the files, rename them, by removing the .dll and .exe extensions and replacing them with an .old extension(for example msi.dll becomes msi.old).

Once you’ve renamed the files, WinXP will automatically replace them with a new copy from the dllcache (a hidden folder where copies of important system files are kept in case you mistakenly delete or rename critical system files). Restart your computer and try to install or uninstall the program again.

Finally, if neither of the above processes corrects the problem, boot into Safe Mode, and go through the above steps again, first re-registering and then reinstalling.


Go through the following links:

Hope this will be helpfull

Please rate me...

Thanks & Regards.

Sep 02, 2008 | PC Desktops

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