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HP Support Communityhttps://h30434.www3.hp.com > td-p
Jul 14, 2017 - I have the same issue. Almost new machine. Screen says "clear carriage jam", but there's no paper jammed in there. Can't do anything with the printer, since ...
after closing the cover and removing the jammed papaer does it still says "paper or carriage jam"????
if it still prompts you that theres a jam and you've already removed it, try to turn off the printer, disconnect from its connections (pc and ivr or ups or wherever its connected) wait for like 5-10 sec then connect it again...
hope this resolves ur prob...
ive experience it to with my hp j3500 all in one... a paper jam, this is what i did and i think it worked for me... hope it do to your printer.. ciao!
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I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?
I tried pressing the # & 6 at the same time, but the error message still there.
when i turn my printer on
it reads "carriage jam"
remove all cardboard inside device,or clear carriage jam then turn power off and on again.
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